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Annual Report cb smile - Jet Airways

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Directors’ <strong>Report</strong> (contd.)<br />

8. Conservation of energy, technology absorption and foreign exchange earnings and outgo<br />

Particulars, as prescribed by Section 217(1)(e) of the Companies Act, 1956, read with Companies (Disclosure of Particulars<br />

in the <strong>Report</strong> of Board of Directors) Rules, 1988, in respect of these items, to the extent applicable to our Company, are<br />

given below:<br />

Conservation of energy<br />

The Company continues to follow best industry practices and manufacturers’ recommendations to reduce and optimize<br />

fuel burn in all its aircraft.<br />

The Company also continues to pursue energy conservation in its ground operations, in installations such as hangars and<br />

other areas of its operations.<br />

Technology absorption<br />

Training of Pilots<br />

Simulator training for pilots operating Boeing 737, Boeing 777 and Airbus 330 aircraft continued to be carried out at the<br />

Company’s Simulator Complex at Mumbai under the supervision of the Company’s own instructors. The Company also<br />

offered surplus simulator time to other airlines.<br />

At the Company’s Flight Operations Training School, the Company provides ground training to its pilots, as well as to<br />

pilots of other airlines and organizations.<br />

The Training School designed and conducted courses for pilots of business aircraft (belonging to leading corporates).<br />

IT and e-Commerce initiatives<br />

The Company continued to upgrade its Enterprise Resource Planning (ERP) system. The Company’s ERP system was<br />

extended to the budgeting process, during the year under review. The Company’s ERP system now covers nearly all<br />

finance funds accounting, purchase, human resources, management information systems. Other operational systems are<br />

now linked with the Company’s ERP system.<br />

The Company has launched social media initiative by creating and managing its accounts on Facebook and Twitter. The<br />

Company plans to extend this social media initiative across other platforms. This initiative has been taken in order to<br />

connect with its guests, increase the awareness of the Company on a global level, understand issues faced by them,<br />

provide solutions and reach an increasingly large target.<br />

The Company has launched a Wireless Application Protocol (WAP) site for mobile users. The Company plans to offer a<br />

booking engine facility on this site as well as a WAP check-in system for guests to seamlessly book their tickets and<br />

check-in using a 2D Mobile Barcoded Boarding Pass.<br />

The Company gives the highest quality of service through its website www.jetairways.com. This website is a 360 degree<br />

platform that allows guests to inquire about, book and pay for various products and services that the Company offers.<br />

The services include:<br />

· Online Booking Engine - a guest can book, pay and print his web ticket<br />

· Web Check-in - a guest can choose a preferred seat and print his boarding pass online<br />

· Check for Schedules and Flight status<br />

· Log in to a Frequent Flyer account and use the account for transactions of ancillary services like hotels and travel<br />

Insurance, etc.<br />

The Company uses Search Engine Optimization (SEO) and Search Engine Marketing (SEM) techniques to increase visitors<br />

and booking on its website www.jetairways.com.<br />

Foreign Exchange earnings and outgo<br />

The details of Foreign Exchange earnings and outgo are given under the Notes to the Accounts.<br />

9. Environment, Health and Safety<br />

The Company is committed to the highest levels of safety, in the air and in all of its critical areas of operation on the<br />

ground.<br />

The Company has launched a programme to be compliant with the emission norms of the European Union.<br />

The Company continues to give the highest priority to employee health, particularly operational staff.<br />

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