Annual Report cb smile - Jet Airways
Annual Report cb smile - Jet Airways
Annual Report cb smile - Jet Airways
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Directors’ <strong>Report</strong> (contd.)<br />
8. Conservation of energy, technology absorption and foreign exchange earnings and outgo<br />
Particulars, as prescribed by Section 217(1)(e) of the Companies Act, 1956, read with Companies (Disclosure of Particulars<br />
in the <strong>Report</strong> of Board of Directors) Rules, 1988, in respect of these items, to the extent applicable to our Company, are<br />
given below:<br />
Conservation of energy<br />
The Company continues to follow best industry practices and manufacturers’ recommendations to reduce and optimize<br />
fuel burn in all its aircraft.<br />
The Company also continues to pursue energy conservation in its ground operations, in installations such as hangars and<br />
other areas of its operations.<br />
Technology absorption<br />
Training of Pilots<br />
Simulator training for pilots operating Boeing 737, Boeing 777 and Airbus 330 aircraft continued to be carried out at the<br />
Company’s Simulator Complex at Mumbai under the supervision of the Company’s own instructors. The Company also<br />
offered surplus simulator time to other airlines.<br />
At the Company’s Flight Operations Training School, the Company provides ground training to its pilots, as well as to<br />
pilots of other airlines and organizations.<br />
The Training School designed and conducted courses for pilots of business aircraft (belonging to leading corporates).<br />
IT and e-Commerce initiatives<br />
The Company continued to upgrade its Enterprise Resource Planning (ERP) system. The Company’s ERP system was<br />
extended to the budgeting process, during the year under review. The Company’s ERP system now covers nearly all<br />
finance funds accounting, purchase, human resources, management information systems. Other operational systems are<br />
now linked with the Company’s ERP system.<br />
The Company has launched social media initiative by creating and managing its accounts on Facebook and Twitter. The<br />
Company plans to extend this social media initiative across other platforms. This initiative has been taken in order to<br />
connect with its guests, increase the awareness of the Company on a global level, understand issues faced by them,<br />
provide solutions and reach an increasingly large target.<br />
The Company has launched a Wireless Application Protocol (WAP) site for mobile users. The Company plans to offer a<br />
booking engine facility on this site as well as a WAP check-in system for guests to seamlessly book their tickets and<br />
check-in using a 2D Mobile Barcoded Boarding Pass.<br />
The Company gives the highest quality of service through its website www.jetairways.com. This website is a 360 degree<br />
platform that allows guests to inquire about, book and pay for various products and services that the Company offers.<br />
The services include:<br />
· Online Booking Engine - a guest can book, pay and print his web ticket<br />
· Web Check-in - a guest can choose a preferred seat and print his boarding pass online<br />
· Check for Schedules and Flight status<br />
· Log in to a Frequent Flyer account and use the account for transactions of ancillary services like hotels and travel<br />
Insurance, etc.<br />
The Company uses Search Engine Optimization (SEO) and Search Engine Marketing (SEM) techniques to increase visitors<br />
and booking on its website www.jetairways.com.<br />
Foreign Exchange earnings and outgo<br />
The details of Foreign Exchange earnings and outgo are given under the Notes to the Accounts.<br />
9. Environment, Health and Safety<br />
The Company is committed to the highest levels of safety, in the air and in all of its critical areas of operation on the<br />
ground.<br />
The Company has launched a programme to be compliant with the emission norms of the European Union.<br />
The Company continues to give the highest priority to employee health, particularly operational staff.<br />
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