Thinkpad T500 and W500 Hardware Maintenance Manual - Lenovo

More documents

Recommendations

Info

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: v If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue. v Some computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one. v If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms. Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect. Strategy for replacing a hard disk drive Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data on the hard disk to be lost. Be sure that the customer has a current backup of the data before doing this task. Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten. Important notice for replacing a system board Some components mounted on a system board are very sensitive. Improper handling of a system board can cause damage to those components, and may cause a system malfunction. Attention: When handling a system board: v Do not drop a system board or apply any excessive force to it. v Avoid rough handling of any kind. v Avoid bending a system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset. How to use error message Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual
Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM ® or a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). Custom Model Variant (CMV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering. Therefore, it is NOT generally announced. v The MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15). v The PEW record is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). v eSupport will show both the CTO and CMV machine type models (Example: 1829-CTO and 1829-W15 will be found on the eSupport site.) v The HMM will have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). Again, CMVs are custom models and are not found in the HMM. General Announce Variant (GAV) This is a standard model (fixed configuration). GAVs are announced and offered to all customers. The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model = a “fixed part number”, not “CTO” (Example: 1829-F1U). Also, PEW, eSupport, and the HMM will list these products under the same fixed model number. FRU identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM. Using PEW v PEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at a MT - serial number level. An example of key commodities are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v Remember, all CTO and CMV products are loaded in PEW under the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). GAVs are loaded in PEW under the 4-digit MT and 3-digit model, where model = a “fixed part number”, not “CTO” (Example: 1829-F1U). v PEW can be accessed at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION. Important service information 41
Page 1: ThinkPad T500 and W500 Hardware Mai
Page 4 and 5: Note Before using this information
Page 6 and 7: Locations . . . . . . . . . . . . .
Page 8 and 9: vi ThinkPad T500 and W500 Hardware
Page 10 and 11: General safety Follow these rules t
Page 12 and 13: v Do not touch live electrical circ
Page 14 and 15: Handling devices that are sensitive
Page 16 and 17: DANGER Before the computer is power
Page 18 and 19: 10 ThinkPad T500 and W500 Hardware
Page 20 and 21: PERIGO Antes de ligar o computador
Page 22 and 23: DANGER Avant de remettre l’ordina
Page 24 and 25: VORSICHT Bevor nach einem FRU-Austa
Page 32 and 33: PELIGRO Antes de encender el sistem
Page 36 and 37: Laser compliance statement (multili
Page 38 and 39: Alguns modelos de computador ThinkP
Page 40 and 41: Einige ThinkPad-Modelle sind werkse
Page 44 and 45: Algunos modelos de sistemas ThinkPa
Page 50 and 51: v Business Partners using Eclaim wi
Page 52 and 53: What to do first When you do return
Page 54 and 55: Testing the computer Note: The PC-D
Page 56 and 57: v DOS Shell v Tech Support Form v B
Page 58 and 59: FRU tests The following table shows
Page 60 and 61: Power system checkout To verify a s
Page 62 and 63: Checking the backup battery Do the
Page 64 and 65: 8. When the recovery process is com
Page 66 and 67: Note: There are two modes for the H
Page 68 and 69: Power management To reduce power co
Page 70 and 71: Symptom-to-FRU index This section c
Page 72 and 73: Table 2. Numeric error codes (conti
Page 74 and 75: Error messages Table 3. Error messa
Page 76 and 77: LCD-related symptoms Important: The
Page 80 and 81: Table 7. Status indicators Indicato
Page 84 and 85: Table 8. Fn key combinations (conti
Page 88 and 89: Retaining serial numbers This secti
Page 92 and 93: 1010 Battery pack Important notice
Page 94 and 95: 1030 Hard disk drive (HDD) cover, H
Page 96 and 97: 1040 Palm rest or palm rest with fi
Page 98 and 99:
Table 13. Installation of the palm
Page 100 and 101:
1060 Keyboard For access, remove th
Page 102 and 103:
1070 Modem daughter card (MDC-3.0)
Page 104 and 105:
1080 PCI Express Mini Card for wire
Page 106 and 107:
1090 Intel Turbo Memory Minicard or
Page 108 and 109:
1100 Backup battery DANGER Use only
Page 110 and 111:
1120 Keyboard bezel For access, rem
Page 112 and 113:
1130 PCI Express Mini Card for wire
Page 114 and 115:
1140 Speaker assembly For access, r
Page 116 and 117:
1150 Fan assembly For access, remov
Page 118 and 119:
Table 26. Installation of the fan a
Page 120 and 121:
1160 CPU For access, remove these F
Page 122 and 123:
Table 28. Removal steps of LCD asse
Page 124 and 125:
1180 Base cover and USB sub card wi
Page 126 and 127:
Table 29. Removal steps of base cov
Page 128 and 129:
Note: Applying labels to the base c
Page 130 and 131:
Table 30. Removal steps of structur
Page 132 and 133:
1200 System board and ExpressCard s
Page 134 and 135:
Table 31. Removal steps of system b
Page 136 and 137:
Table 32. Removal steps of LCD fron
Page 138 and 139:
2030 Inverter card or LED control c
Page 140 and 141:
2050 Bluetooth daughter card (BDC-2
Page 142 and 143:
Table 37. Removal steps of antenna
Page 144 and 145:
2070 LCD panel and LCD cable For ac
Page 146 and 147:
Table 38. Removal steps of LCD pane
Page 148 and 149:
140 ThinkPad T500 and W500 Hardware
Page 150 and 151:
Rear view Bottom view ▌1▐ Statu
Page 152 and 153:
Overall 144 ThinkPad T500 and W500
Page 154 and 155:
Table 40. Parts list—Overall (con
Page 156 and 157:
Page 158 and 159:
Page 160 and 161:
Page 162 and 163:
Page 164 and 165:
Page 166 and 167:
Page 168 and 169:
Page 170 and 171:
Page 172 and 173:
Page 174 and 175:
Page 176 and 177:
Page 178 and 179:
Page 180 and 181:
Page 182 and 183:
Page 184 and 185:
Page 186 and 187:
Page 188 and 189:
Page 190 and 191:
Page 192 and 193:
Page 194 and 195:
Page 196 and 197:
Page 198 and 199:
Page 200 and 201:
Page 202 and 203:
Page 204 and 205:
Page 206 and 207:
Page 208 and 209:
Page 210 and 211:
Page 212 and 213:
Page 214 and 215:
Page 216 and 217:
Page 218 and 219:
Page 220 and 221:
Page 222 and 223:
Page 224 and 225:
Page 226 and 227:
Page 228 and 229:
Table 41. Parts list—15.4-in. WXG
Page 230 and 231:
Page 232 and 233:
Page 234 and 235:
Page 236 and 237:
Page 238 and 239:
Table 42. Parts list—15.4-in. WSX
Page 240 and 241:
Table 42. Parts list—15.4-in. WSX
Page 242 and 243:
Table 43. Parts list—15.4-in. WUX
Page 244 and 245:
Table 43. Parts list—15.4-in. WUX
Page 246 and 247:
Table 45. Parts list—Keyboard Lan
Page 248 and 249:
Table 46. Parts list—Miscellaneou
Page 250 and 251:
Power cords A ThinkPad power cord f
Page 252 and 253:
Table 51. Parts list—Windows XP P
Page 254 and 255:
Table 52. Parts list—Windows Vist
Page 256 and 257:
Windows Vista Business (32 bit) DVD
Page 258 and 259:
Windows Vista Business (64 bit) DVD
Page 260 and 261:
Table 56. Parts list—Windows Vist
Page 262 and 263:
Windows 7 Home Premium (32 bit) DVD
Page 264 and 265:
Windows 7 Professional (32 bit) DVD
Page 266 and 267:
Windows 7 Professional (64 bit) DVD
Page 268 and 269:
260 ThinkPad T500 and W500 Hardware
Page 270:
Trademarks vary significantly. Some
show all

Thinkpad T500 and W500 Hardware Maintenance Manual - Lenovo

Create successful ePaper yourself

Delete template?

Save as template?