Thinkpad T500 and W500 Hardware Maintenance Manual - Lenovo

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What to do first When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: __ 1. Name and phone number of service technician __ 2. Date of service __ 3. Date on which the machine failed __ 4. Date of purchase __ 5. Failure symptoms, error codes appearing on the display, and beep symptoms __ 6. Procedure index and page number in which the failing FRU was detected __ 7. Failing FRU name and part number __ 8. Machine type, model number, and serial number __ 9. Customer’s name and address Note for warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use. Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following are not covered under warranty: v LCD panel cracked from the application of excessive force or from being dropped v Scratched (cosmetic) parts v Distortion, deformation, or discoloration of the cosmetic parts v Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force v Damage caused by liquid spilled into the system v Damage caused by the improper insertion of a PC Card or the installation of an incompatible card v Improper disc insertion or use of an optical drive v Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of an incorrect ac adapter on laptop products The following symptoms might indicate damage caused by nonwarranted activities: v Missing parts might be a symptom of unauthorized service or modification. v If the spindle of a hard disk drive becomes noisy, it may have been subjected to excessive force, or dropped. 44 ThinkPad T500 and W500 Hardware Maintenance Manual
Checkout guide Use the following procedures as a guide in identifying and correcting problems with the ThinkPad Notebook. Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses. 1. Identify the failing symptoms in as much detail as possible. 2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation. Diagnostics using PC-Doctor for DOS The ThinkPad Notebook has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.) You can detect errors by running the diagnostics test included in PC-Doctor. Note: PC-Doctor for DOS is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the Web site. For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the BIOS Setup Utility before you run PC-Doctor. To enter BIOS Setup Utility, do as follows: 1. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. Note: If a supervisor password has been set by the customer, BIOS Setup Utility menu appears after the password is entered. You can start the utility by pressing Enter instead of entering the supervisor password; however, you cannot change the parameters that are protected by the supervisor password. On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test a device that is in the docking station, even if the computer supports the docking station. To test a USB device, connect it to the USB connector of the computer. General checkout 45
Page 1: ThinkPad T500 and W500 Hardware Mai
Page 4 and 5: Note Before using this information
Page 6 and 7: Locations . . . . . . . . . . . . .
Page 8 and 9: vi ThinkPad T500 and W500 Hardware
Page 10 and 11: General safety Follow these rules t
Page 12 and 13: v Do not touch live electrical circ
Page 14 and 15: Handling devices that are sensitive
Page 16 and 17: DANGER Before the computer is power
Page 18 and 19: 10 ThinkPad T500 and W500 Hardware
Page 20 and 21: PERIGO Antes de ligar o computador
Page 22 and 23: DANGER Avant de remettre l’ordina
Page 24 and 25: VORSICHT Bevor nach einem FRU-Austa
Page 32 and 33: PELIGRO Antes de encender el sistem
Page 36 and 37: Laser compliance statement (multili
Page 38 and 39: Alguns modelos de computador ThinkP
Page 40 and 41: Einige ThinkPad-Modelle sind werkse
Page 44 and 45: Algunos modelos de sistemas ThinkPa
Page 48 and 49: Use the following strategy to preve
Page 50 and 51: v Business Partners using Eclaim wi
Page 54 and 55: Testing the computer Note: The PC-D
Page 56 and 57: v DOS Shell v Tech Support Form v B
Page 58 and 59: FRU tests The following table shows
Page 60 and 61: Power system checkout To verify a s
Page 62 and 63: Checking the backup battery Do the
Page 64 and 65: 8. When the recovery process is com
Page 66 and 67: Note: There are two modes for the H
Page 68 and 69: Power management To reduce power co
Page 70 and 71: Symptom-to-FRU index This section c
Page 72 and 73: Table 2. Numeric error codes (conti
Page 74 and 75: Error messages Table 3. Error messa
Page 76 and 77: LCD-related symptoms Important: The
Page 80 and 81: Table 7. Status indicators Indicato
Page 84 and 85: Table 8. Fn key combinations (conti
Page 88 and 89: Retaining serial numbers This secti
Page 92 and 93: 1010 Battery pack Important notice
Page 94 and 95: 1030 Hard disk drive (HDD) cover, H
Page 96 and 97: 1040 Palm rest or palm rest with fi
Page 98 and 99: Table 13. Installation of the palm
Page 100 and 101: 1060 Keyboard For access, remove th
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1070 Modem daughter card (MDC-3.0)
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1080 PCI Express Mini Card for wire
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1090 Intel Turbo Memory Minicard or
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1100 Backup battery DANGER Use only
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1120 Keyboard bezel For access, rem
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1130 PCI Express Mini Card for wire
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1140 Speaker assembly For access, r
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1150 Fan assembly For access, remov
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Table 26. Installation of the fan a
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1160 CPU For access, remove these F
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Table 28. Removal steps of LCD asse
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1180 Base cover and USB sub card wi
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Table 29. Removal steps of base cov
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Note: Applying labels to the base c
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Table 30. Removal steps of structur
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1200 System board and ExpressCard s
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Table 31. Removal steps of system b
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Table 32. Removal steps of LCD fron
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2030 Inverter card or LED control c
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2050 Bluetooth daughter card (BDC-2
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Table 37. Removal steps of antenna
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2070 LCD panel and LCD cable For ac
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Table 38. Removal steps of LCD pane
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140 ThinkPad T500 and W500 Hardware
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Rear view Bottom view ▌1▐ Statu
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Overall 144 ThinkPad T500 and W500
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Table 40. Parts list—Overall (con
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Table 41. Parts list—15.4-in. WXG
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Table 42. Parts list—15.4-in. WSX
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Table 42. Parts list—15.4-in. WSX
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Table 43. Parts list—15.4-in. WUX
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Table 43. Parts list—15.4-in. WUX
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Table 45. Parts list—Keyboard Lan
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Table 46. Parts list—Miscellaneou
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Power cords A ThinkPad power cord f
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Table 51. Parts list—Windows XP P
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Table 52. Parts list—Windows Vist
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Windows Vista Business (32 bit) DVD
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Windows Vista Business (64 bit) DVD
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Table 56. Parts list—Windows Vist
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Windows 7 Home Premium (32 bit) DVD
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Windows 7 Professional (32 bit) DVD
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Windows 7 Professional (64 bit) DVD
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260 ThinkPad T500 and W500 Hardware
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Trademarks vary significantly. Some
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Thinkpad T500 and W500 Hardware Maintenance Manual - Lenovo

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