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Thinkpad T500 and W500 Hardware Maintenance Manual - Lenovo

Thinkpad T500 and W500 Hardware Maintenance Manual - Lenovo

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Table 2. Numeric error codes (continued)<br />

Symptom or error FRU or action, in sequence<br />

1804<br />

1. Remove the WAN card that you<br />

Unauthorized WAN card is plugged<br />

installed.<br />

in—Power off <strong>and</strong> remove the WAN card. 2. System board.<br />

1820<br />

Remove all but the reader that you set up<br />

More than one external fingerprint reader is for the authentication.<br />

attached. Power off <strong>and</strong> remove all but the<br />

reader that you set up within your main<br />

operating system.<br />

1830<br />

Invalid memory configuration—Power off<br />

<strong>and</strong> install a memory module to Slot-0 or<br />

the lower slot.<br />

2000<br />

Hard Drive Active Protection sensor<br />

diagnostics failed.Press to<br />

continue.Press to enter SETUP<br />

2010<br />

Warning: Your internal hard disk drive<br />

(HDD) may not function correctly on this<br />

system. Ensure that your HDD is supported<br />

on this system <strong>and</strong> that the latest HDD<br />

firmware is installed.<br />

2100<br />

Initialization error on HDD0 (Main hard<br />

disk drive)<br />

2102<br />

Initialization error on HDD1 (Ultrabay hard<br />

disk drive)<br />

2110<br />

Read error on HDD0 (Main hard disk drive)<br />

2112<br />

Read error on HDD1 (Ultrabay hard disk<br />

drive)<br />

Install DIMM in Slot-0, but not in Slot-1.<br />

Note: For the construction of the DIMM<br />

slot, see “1050 DIMM” on page 91.<br />

1. Undock docking station or port<br />

replicator if it is attached to the<br />

ThinkPad Notebook.<br />

2. Place the ThinkPad Notebook on a<br />

horizontal surface. Do not apply any<br />

physical shock to the computer.<br />

3. Run Diagnostics --> ThinkPad Devices<br />

--> HDD Active Protection Test.<br />

Inform the following information to the<br />

customer: If in the primary bay the customer<br />

is using a non-IBM or non-<strong>Lenovo</strong> hard disk<br />

drive (HDD), or an old generation IBM<br />

HDD which is not supported by this system,<br />

with the risk in mind, the customer can still<br />

use it by pressing ESC. If in the primary<br />

drive bay the customer is using a supported<br />

IBM/<strong>Lenovo</strong> HDD with an old firmware,<br />

the customer needs to update its firmware to<br />

the latest. The latest version is available at<br />

http://www.lenovo.com/support<br />

1. Reseat the hard disk drive.<br />

2. Main hard disk drive.<br />

3. System board.<br />

1. Reseat the hard disk drive.<br />

2. Ultrabay hard disk drive.<br />

3. System board.<br />

1. Reseat the hard disk drive.<br />

2. Main hard disk drive.<br />

3. System board.<br />

1. Reseat the hard disk drive.<br />

2. Ultrabay hard disk drive.<br />

3. System board.<br />

Related service information 65

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