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selors recorded their in-person and telephone contacts with students, including the length of themeeting and the topics covered. They sometimes also noted e-mail or regular mail communications.In interviews, the counselors said they sometimes reviewed the information prior totalking with a student. As noted above, students sometimes met with an Opening Doors counselorwho was not their primary contact. The database allowed staff to review the records forany participating student, facilitating the team approach.Table 3.1 presents some information from the colleges’ Opening Doors counseling database.The data from Owens do not reliably distinguish between in-person and telephonecontacts, so the table shows tallies for both types together. During students’ first semester in theprogram, 94.3 percent of the pooled program group members had at least one contact with anOpening Doors counselor either in person or over the telephone. The program group averagedjust over four such contacts during that semester.During the second program semester, 71.4 percent of the program group members hadcontact in person or over the telephone with a counselor. The lower proportion, compared withthe first semester, likely reflects the decrease in the proportion of students who were takingclasses. (Registration rates are discussed in Chapter 4.)As the bottom panel of Table 3.1 shows, 95.4 percent of the program group membershad at least one in-person or telephone contact with an Opening Doors counselor during theirtime in the study. The majority of program group students — 58.4 percent — had at least sixcontacts, and the average number of contacts was just over eight. The summary outcomesinclude contacts during the two main program semesters (fall and spring), summer semesters,and any postprogram semesters. 3 A total of 17.1 percent of the program group members hadcontact with an Opening Doors counselor after their second program semester.Appendix Table C.1 shows information on students’ contact with Opening Doors counselorsseparately for each college. According to the Opening Doors databases, a higher proportionof the program group at Lorain had contact in person or over the phone with a counselor,and the contact was more frequent. Lorain staff may have been more diligent about enteringcontacts into the database, so this comparison should be interpreted cautiously. (Also, for themost part, the 12-month survey data that are discussed below do not show higher rates ofcontact for the Lorain program group compared with the Owens program group.)3 The data include contacts through the spring 2006 semester.30
The Opening Doors DemonstrationTable 3.1Opening Doors Counseling Sessions Among the Program Group MembersLorain County Community College and Owens Community College ReportOutcomeProgramGroupFirst program semesterHad one or more contacts with counselor (%) 94.3Number of contacts (%)0 5.71-2 27.53-5 42.26 or more 24.6Average number of contacts 4.1Second program semesterHad one or more contacts with counselor (%) 71.4Number of contacts (%)0 28.61-2 31.43-5 26.06 or more 14.0Average number of contacts 2.7Summary outcomes aHad one or more contacts with counselor (%) 95.4Number of contacts (%)0 4.61-2 13.63-5 23.46 or more 58.4Average number of contacts 8.2Sample size 1,073SOURCES: MDRC calculations from Lorain County Community College and Owens Community CollegeOpening Doors counseling data.NOTES: Rounding may cause slight discrepancies in sums and differences.“Contact” includes all contact between students and counselors determined to be in person or over thetelephone.aAfter the second program semester, 184 sample members (17.1 percent) had contact with a counselor.Summary outcomes include data through spring 2006.31
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OPENING DOORSMORE GUIDANCE,BETTER R
Page 4 and 5: Funders of the Opening Doors Projec
Page 7 and 8: ContentsOverviewList of Tables, Fig
Page 9 and 10: List of Tables, Figures, and BoxesT
Page 11: PrefaceIf approved by Congress, the
Page 14 and 15: guidance on the study. Thomas Brock
Page 16 and 17: • The Ohio colleges successfully
Page 18 and 19: Program group members were assigned
Page 20 and 21: • For the most part, the program
Page 22 and 23: offered, but might also provide stu
Page 25 and 26: Chapter 1IntroductionOver the last
Page 27 and 28: The Opening Doors DemonstrationTabl
Page 29 and 30: sure that students complete the req
Page 31 and 32: While the mechanism through which s
Page 33 and 34: imately 1,700 to 1 in 2001. 22 Exac
Page 35: of literature exist on career couns
Page 38 and 39: The CollegeLorain County Community
Page 40 and 41: • Were beginning freshmen or cont
Page 44 and 45: Table 2.1 (continued)SOURCE: MDRC c
Page 46 and 47: Lorain and Owens Financial Aid Data
Page 49 and 50: Chapter 3The Implementation of the
Page 51 and 52: Toward the end of each student’s
Page 53: meet with their counselor a minimum
Page 59 and 60: Appendix Table C.2 shows informatio
Page 61: Opening Doors counselors, and progr
Page 64 and 65: Program Control Difference Standard
Page 67 and 68: Chapter 4The Effects of Enhanced St
Page 69 and 70: Program SemestersTable 4.1 (page 47
Page 77 and 78: Transcript Outcomes by GenderAssess
Page 83 and 84: correspond with the program’s imp
Page 85 and 86: Chapter 5Summary and ConclusionsLor
Page 87 and 88: The Opening Doors DemonstrationFigu
Page 89 and 90: An alternative interpretation of th
Page 91: Appendix ASupplementary Baseline In
Page 94 and 95: Full Program ControlCharacteristic
Page 96 and 97: Appendix Table A.1 (continued)Full
Page 98 and 99: Full Program ControlCharacteristic
Page 105:
Appendix BSurvey Response Analysis
Page 108 and 109:
Background Characteristics of Surve
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Table B.1 (continued)Characteristic
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The Opening Doors DemonstrationAppe
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Table B.2 (continued)SOURCE: MDRC c
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Lorain OwensProgram ProgramOutcome
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Lorain County Community CollegeOwen
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Appendix DDescription of Scales Pre
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4. I hardly ever expect things to g
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Social Support and Civic Engagement
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Psychological Distress (6-item summ
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Male SubgroupFemale SubgroupDiffere
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Appendix Table E.7 (continued)SOURC
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Appendix Table E.10 (continued)SOUR
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ReferencesAdelman, Clifford. 2004.
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EARLIER MDRC PUBLICATIONS ON OPENIN
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About MDRCMDRC is a nonprofit, nonp
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