The eligibility and enrollment rules for the U

Retiree Health Care SPD Effective January 1, 2012
address as your mailing address will ensure you receive all retiree health care mailings. For
example:
John’s permanent address is Minnesota. John doesn’t like Minnesota winters so from December
to April, he lives in Arizona. Just before John leaves for Arizona (his alternate address), he
contacts the U.S. Bank Employee Service Center and designates his Arizona address as his
mailing address. Just before John returns to Minnesota, he contacts the U.S. Bank Employee
Service Center and designates his Minnesota address as his mailing address. By doing this, John
is sure to receive all mailings regarding his retiree health care.
If you are enrolled in the UnitedHealthcare, Medica or Kaiser option, you will also need to refer
to the materials provided to you by UnitedHealthcare, Medica or Kaiser to determine the
provisions and requirements of these benefit options while traveling.
It is important to remember not to change your alternate address to your permanent address. If
you do change your alternate address to your permanent address, your health care option may
change. If you are enrolled in the Kaiser option and that option is not available to you in your
new location, you will have to enroll in the option available in your new location. Once you
have changed coverage from Kaiser to another option, you will not be allowed to re-enroll
in the Kaiser option, even if you change your permanent address back to the Kaiser
network area.
Please note: This process does not apply to a covered dependent that may spend part of the year
away at school. Refer to the “Non-Custodial and Full-Time Student Dependents Under the Early
Retiree Medical Option” section in this SPD.
If Your Address Changes
It is important that you call the U.S. Bank Employee Service Center to report any change of
address as soon as possible. You may update your address by calling the U.S. Bank Employee
Service Center at 1-800-806-7009 and asking a representative to update your address.
Some address changes may result in a change to your Retiree Health Care Program option. In
that event, the process is different depending on the option that you are enrolled in. Please refer
to the following to determine how the process will work for you:
• In you are enrolled in the Early Retiree Medical option and there is no longer a BCBS
network available in your area, you will automatically be placed in the Comprehensive
option. If you are enrolled in the Comprehensive option and there is a now a BCBS
network available in your area you will be automatically place in the Early Retiree
Medical option. The U.S. Bank Employee Service Center will send you a letter
confirming this change. You can obtain information about providers in your new location
by visiting the BCBS Web site or by calling their phone number.
• If you are enrolled in the Medica or UnitedHealthcare Plan option, and your current
option is not available at your new location, the U.S. Bank Employee Service Center will
send you an enrollment kit to enroll in the option that is available in your area. It is
critical that you complete the enrollment application into your new option and
return it the U.S. Bank Employee Service Center right away, to avoid a lapse in
coverage. To obtain information about providers in your new location contact your new
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