The eligibility and enrollment rules for the U
The eligibility and enrollment rules for the U
The eligibility and enrollment rules for the U
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Retiree Health Care SPD Effective January 1, 2012<br />
IMPORTANT RESOURCES<br />
If, after reviewing this SPD, you have a question or need assistance, call <strong>the</strong> U.S. Bank Employee<br />
Service Center. If you have specific questions about what an option covers, contact <strong>the</strong> applicable claims<br />
administrator. U.S. Bank contracts with <strong>the</strong>se carriers to provide administrative services.<br />
U.S. Bank Employee Service Center<br />
General number: 1-800-806-7009<br />
Representatives are available Monday through Friday (except<br />
holidays), 8 a.m. to 8 p.m. CT. <strong>The</strong> Web site is available 24<br />
www.yourbenefitsresources.com/usbank<br />
hours a day Monday – Saturday <strong>and</strong> after 12 p.m. CST on<br />
Sunday.<br />
U.S. Bank Employee Service Center<br />
P.O. Box 785080<br />
Orl<strong>and</strong>o, FL 32878-5080<br />
Blue Cross <strong>and</strong> Blue Shield of Minnesota<br />
Group Number: Check your BCBS ID card.<br />
Twin Cities Metro Area<br />
651 662-5550<br />
Outside Twin Cities Metro Area<br />
1-800-729-3039<br />
TDD* Twin Cities Metro Area<br />
651-662-8700<br />
TDD* Outside Twin Cities Area<br />
1-888-878-0137<br />
BlueCard Access (<strong>for</strong> assistance locating network providers<br />
after business hours, available 24 hours a day, seven days a<br />
week)<br />
Kaiser Colorado<br />
Medco<br />
Prescription drug provider <strong>for</strong> medical options administered by<br />
Blue Cross <strong>and</strong> Blue Shield of Minnesota, UnitedHealthcare <strong>and</strong><br />
Medica<br />
Group Number: USBANK1<br />
Medica-Center <strong>for</strong> Healthy Aging<br />
Customer Service<br />
TTY<br />
Group Nos.:<br />
Plan 1 – 70833<br />
Plan 2 – 70835<br />
152<br />
www.bluecrossmn.com/usb<br />
BCBS of Minnesota<br />
U.S. Bank Dedicated Service Center<br />
3535 Blue Cross Road, Rte. P1-2<br />
St. Paul, MN 55122<br />
800-810-BLUE (800-810-2583)<br />
303-338-3800 or 1-800-632-9700<br />
www.kaiserpermanente.org<br />
http://my.kaiserpermanente.org/usbank<br />
General number: 1-800-864-1404<br />
TDD:* 1-800-759-1089<br />
www.medco.com<br />
952-992-2345 or 1-800-906-5432<br />
952-992-3650 or 1-800-234-8819<br />
8 a.m. to 8 p.m., central time<br />
Monday through Sunday<br />
Medica Insurance Company<br />
P.O. Box 9310<br />
Minneapolis, MN 55440-9745
Change language