a particular colouring, <strong>and</strong> offer a particular “model”; but these models are all mutuallycomplementary, <strong>and</strong> will vary from one situation to another.The scientific <strong>and</strong> technological background plays a supremely important role. Thetwenty-first century has been called the “Century of Grey Matter”, meaning the intellect,which constitutes a new source of wealth for our planet. Science is making spectacularprogress, from the infinitely great to the infinitely small. Astronomers send their probes tothe edges of our galaxy, while nanotechnology unravels the mysteries of a world invisibleto the naked eye. Biology is now mastering cloning <strong>and</strong> other secrets of human life.Though there are still scourges such as AIDS to be conquered, medicine has succeeded inincreasing life expectancy.These heady developments are instantly recognised, communicated, explained <strong>and</strong>exploited all over the world in real time, thanks to another development no lessspectacular, that of information <strong>and</strong> communication technology (ICT). This is provinga valuable tool for diffusing knowledge, though much remains to be done if we are toremedy the digital divide between those who can <strong>and</strong> those who cannot master suchtechnology.Acquiring knowledge, making it available to as many as possible, keeping up to date withprogress in each field of competence, is becoming essential both for individuals <strong>and</strong> forstates that are making research — the creation of new knowledge — one of their politicalpriorities. As the process unfolds over the long term, it clearly falls to <strong>lifelong</strong> <strong>learning</strong>to give everyone the opportunity of thinking about the gaps in their underst<strong>and</strong>ing(“<strong>learning</strong> to learn”, as Jacques Delors says), <strong>and</strong> filling them in so as to keep up withprogress. Already two missions, two “models”, begin to emerge: a “reflective <strong>learning</strong>”model <strong>and</strong> a “compensatory” model, to use the classification introduced by ChristopherMcIntosh in Chapter 1 of this book.The economic background cannot be separated from the scientific <strong>and</strong> technological one.Knowledge obviously feeds innovation; it is harnessed in the service of development,<strong>and</strong> in particular of wealth-generating economic development. Here globalisation, whichis such a feature of our twenty-first century, is without any doubt a source of manyblessings, such as international solidarity <strong>and</strong> the sharing of resources, as we have seenwith the recent terrible events in South-East <strong>Asia</strong>; but it also gives rise to ferociousinternational competition. Terms like “centres of excellence”, or “competitiveness”, or“attraction” are already part of everyday speech. This is a race in which states know fullwell they need to equip themselves with the best skilled <strong>and</strong> qualified human resourcespossible.For individuals, such incessant economic changes — there is already talk of the“liquid society” (Bauman 2000), meaning a society in constant flux — can be painful,involving company closures, dislocation <strong>and</strong> relocation, forced restructurings, <strong>and</strong>so on. It is now acknowledged that in the next ten years, even those who are luckyenough not to suffer unemployment will still have to face re-skilling <strong>and</strong> reorientationin order to find work. Diplomas <strong>and</strong> degrees gained between the ages of 18 <strong>and</strong> 25 willno longer be an employment passport for life. Employability is becoming a concernfor everyone. The economy has its changing requirements, <strong>and</strong> those responsible for<strong>education</strong> are called on not to lose sight of the need to ensure that training stays in linewith employment prospects. Lifelong <strong>learning</strong> must provide its learners with the toolsnecessary for “staying in the race”: the quality of human capital depends on it, <strong>and</strong> herethe “functionalist” model takes precedence over all others.13
Lastly, our analysis of the situation must also take social <strong>and</strong> cultural factors into account.Leaving no-one by the side of the road if it can be helped; reducing inequalities; givingeverybody a chance to learn <strong>and</strong> win a place in the sun: these things also work in favourof equity <strong>and</strong> social cohesion. This is the “model” which the Council of Europe haschosen to make its priority: opening the doors of <strong>higher</strong> <strong>education</strong> to people who have sofar been under-represented there — women, ethnic <strong>and</strong> cultural minorities, the disabled,young <strong>and</strong> not-so-young people from underprivileged social backgrounds. It is the idealof social justice <strong>and</strong> equal opportunity, without which it is not possible to live together inharmony.Such <strong>learning</strong> has one last function, however; last, but by no means least. That is the“humanistic” model — still referring to the classification presented in the introductorychapter — which leads to a better quality of life, with no functional concerns of anykind. As life expectancy increases, there are more <strong>and</strong> more adults, whether still workingor retired, going (or going back) to university to get further cultural <strong>education</strong> just forpleasure. Hence the growing popularity of the so-called “leisure universities”, or callthem what you will, offering courses <strong>and</strong> lectures on an immense variety of subjectsto a new clientele eager for self-cultivation, wider horizons <strong>and</strong> knowledge, for thesatisfaction they can bring.A NEW CLIENTELE AND ITS REQUIREMENTSTo characterise the new clientele now knocking at the doors of universities in the name of<strong>lifelong</strong> <strong>learning</strong>, we shall be using the classification proposed by Ulrich Teichler 3 . Thisclientele can be divided into three categories: postponers, who could have had accessto <strong>higher</strong> <strong>education</strong> at the end of their secondary <strong>education</strong>, but put it off for variouspersonal or career reasons; returners, who have already benefited from it, <strong>and</strong> comeback for a second slice of the cake, so to speak — either to upgrade their knowledgefor the purposes of a better job or simply to enjoy cultural improvement for their ownwell-being; <strong>and</strong> lastly, second chancers, those who have not yet had an opportunityto benefit from academic <strong>learning</strong>, <strong>and</strong> who apply for or are offered another chanceto do so. Most of these are from underprivileged groups that have so far been underrepresentedin <strong>higher</strong> <strong>education</strong>: members of ethnic <strong>and</strong> cultural minorities, less well-offsocial backgrounds, women with family commitments, disabled people, <strong>and</strong> the largenumbers who left compulsory schooling without qualifications. This last category, thesecond chancers, is the one we are primarily dealing with here, since the others can easilyfind their way into universities when they want. But the third clientele is comparativelyvulnerable, which makes it harder for them to participate in <strong>education</strong>, <strong>and</strong> makes theirintegration a challenge to be taken up every day.First of all, these people suffer from economic weakness in one form or another. Theymay be unemployed or in jobs that bring in too little to support their needs <strong>and</strong> those oftheir family, <strong>and</strong> are looking for skills <strong>and</strong> qualifications that would enable them to get amore secure footing in the job market. Their expectations are high <strong>and</strong> specific; they need“<strong>learning</strong> to do” above all, but they also need “<strong>learning</strong> to learn”, because their situationis sure to remain precarious <strong>and</strong> this will require a good deal of reorientation.How are these less well-off clients to finance their studies? How can they pay the feesgiving access to <strong>higher</strong> <strong>education</strong>? In their case society will have to step in to coverall or some of the costs of their studies. In some instances, the law provides for this: inFrance, employers must pay a proportion of their income (the “employer’s one per cent”)towards the ongoing training of their staff. This training may be provided within the firm,which can create its own campus by clearly defining its needs in order to increase the14
- Page 1 and 2: PERSPECTIVES ONDISTANCE EDUCATIONLi
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the National Networked Consortium f
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important resource for undeveloped
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standards have been proposed for th
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The development of e-learning withi
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RELEVANT INTERNET SITESCCRTVU Onlin
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MoE (2004b) The Notice on Running N
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CHAPTER 7QUALITY ASSURANCE SURVEYOF
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(Paris, France, 28-29 June 2004) in
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Examples of elaborated QA policies:
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plans and produces its conventional
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SHTVU (China)• Teaching• Teachi
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offers its programmes to Turkish ci
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mega universities apply a set of st
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2. QA initiatives or publications b
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assurance of ODL. This DST will be
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Educational Planning has been respo
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A system of weighting of the key qu
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RELEVANT INTERNET SITESHigher Educa
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CHAPTER 9THE FINNISH VIRTUAL UNIVER
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foreign providers. In Finland, the
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to make the best use of new educati
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The foremost task for the Service U
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part of quality management. The aim
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online courses; an educational tech
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polytechnics, research institutions
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CHAPTER 10PROMOTING CROSS-BORDERREC
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The Bologna Declaration was followe
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indicators currently being used for
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the qualification resulting from th
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Table 9.1: Outline of the portfolio
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• Make sure that incoming student
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CHAPTER 11CHARTING THE EVOLUTIONOF
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Another common characteristic was t
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the current capacity of the educati
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conditions for success. Conditions
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Cultural and ethical issues in inte
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the cost and maintenance of learnin
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Research can be a useful tool for c
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REFERENCESBates, A. (1995). Technol
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Twigg, C. (2001). Quality Assurance
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y, for example, entering into partn
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and even greater steps, and the dec