• The company would provide the learner with a computer <strong>and</strong> Internet access for atleast two hours a day to enable him/her on the one h<strong>and</strong> to use ICTs on a daily basis<strong>and</strong>, on the other, to follow classes on the <strong>distance</strong> <strong>learning</strong> platform.• EBAD would teach the learner <strong>and</strong> find him/her a host establishment for the durationof the course.• Learners would pay a tuition fee of 240,000 CFA francs <strong>and</strong> work for their hostestablishment for the duration of the course.With respect to the face-to-face tuition, this arrangement would work to each party’sadvantage:• The company would have the services of an information worker for six monthswithout having to pay any extra wage costs or being under any obligation to hire theworker once the course was over.• EBAD would generate extra financial resources thanks to the tuition fees, <strong>and</strong> couldimprove the quality of training by strengthening the practical side.• Learners would have the chance to become acquainted with the realities of theworld of work for the duration of the course, to put what they learnt into practiceimmediately, <strong>and</strong>, ironically, to enjoy close <strong>and</strong> personalised supervision by tutorsvia communication tools (telephone, discussion forums, e-mail, etc.) <strong>and</strong> field visits.Of the 50 or so potential partners contacted, 19 establishments (public <strong>and</strong> privatecompanies, associations, schools, international organisations <strong>and</strong> state bodies) agreedto take part in the experiment. EBAD then proceeded to enrol 20 of the 30 prospectivelearners who had submitted an application form. 17The course began in December 2001 with the learners attending a ten-day group seminarat EBAD designed to brief them on the host establishment’s organisation <strong>and</strong> workingprocedures, to teach them the documentary techniques needed to become operationalas fast as possible; <strong>and</strong> to give them a grounding in ICTs so that they could use thosetechnologies as media for <strong>learning</strong> <strong>and</strong> communicating with EBAD tutors <strong>and</strong> as worktools for information resource management as soon as they were settled in at the hostestablishment.After the group seminar ended, the learners were despatched straight to their respectivehost establishments where they were able to continue the course <strong>and</strong> immediately putwhat they had learnt into practice. During this phase, beyond exchanges in the virtualclassroom, course tutors visited them in the field to check up on their <strong>learning</strong> conditions<strong>and</strong> what problems they were having.After four months in the field, the learners returned to EBAD for a mid-course groupsession. Among other things, this session served to take stock of progress <strong>and</strong> to teachtrainees the methodology they would need to draft a feasibility study to be presented tothe host establishment at the end of the course.Learner evaluation took place within the framework of examinations held in the EBADpremises, <strong>distance</strong> testing <strong>and</strong> a public dissertation presenting a documentary projecttogether with a course report, 18 the latter before a jury of EBAD tutors, representativesfrom the host establishment <strong>and</strong> teachers from the National Institute of DocumentationTechniques (Institut National des Techniques de la Documentation). 19 What was new atthis level was the inclusion on the jury of people from the world of work, which enabledthe dissertations to take professional concerns into account <strong>and</strong> to become more than justan academic exercise in style.56
In June 2002, when the course came to an end, 17 of the 20 learners originally enrolledwere awarded a business certificate as e-archivist/documentation specialists – an 85per cent success rate. This in itself was hardly unusual at EBAD, because both first<strong>and</strong> second-cycle success rates there generally came to over 90 per cent. While EBADgraduates have been known to go years without finding a job, however, 1,4 of the 17certificate holders emerging from this course were hired by the establishments where theyhad been placed for their training.Drawing on the success of this experiment, in June 2003 the Higher Institute ofCommunication, Business <strong>and</strong> Management (Institut Supérieur de la Communication,des Affaires et du Management) in Antananarivo, Madagascar, launched an informationmanagement certificate. The following October saw the start-up of a businessinformation <strong>and</strong> document management course at the Advanced School for the Science<strong>and</strong> Technology of Information <strong>and</strong> Communication (École Supérieure des Sciences etTechniques de l’Information et de la Communication) in Yaoundé, Cameroon. And theSchool of Information Sciences (Ecole des Sciences de l’Information) in Rabat, Morocco,decided to introduce four new certificate courses in information processing, archivemanagement, information technologies <strong>and</strong> information management. 20 Sadly, for wantnot just of the necessary human <strong>and</strong> financial resources, but also, <strong>and</strong> above all, of thecontacts needed to establish appropriate partnerships with the information science schoolsof English-speaking Africa, the reach of these courses is confined to the French-speakingworld. Ultimately, though, it would be interesting to set up a consortium to produce acombined French- <strong>and</strong> English-language course. With lessons delivered partly in French<strong>and</strong> partly in English, such a course could help foster mutual underst<strong>and</strong>ing if not fullfledgedbilingualism. Better still, graduates, no longer confined to a language zone, wouldhave greater mobility in Africa; course content would be improved through drawing on abroader pool of teachers; <strong>and</strong> the course itself would be economically stronger by beingable to target a wider market.CONCLUSIONThis kind of experience, combining a certificate course with work experience <strong>and</strong>the utilisation of ICTs, is relatively new to the French-speaking world <strong>and</strong> resemblesthe German block release system, known in French as the système dualiste (dualsystem). Demonstrating that continuing <strong>education</strong> <strong>and</strong> even initial training can be madecompatible with work, it amounts to an interesting means of putting the concept of<strong>lifelong</strong> <strong>learning</strong> into practice in that it helps combine training with work. This systemhas opened up new horizons for the many information workers for whom the future interms of their career <strong>and</strong> personal development prospects had previously seemed bleak.Without needing to stop work or leave their families for a long <strong>and</strong> costly stay abroad,they have been able to capitalise on a training course allowing them to close the graduallyexp<strong>and</strong>ing gulf between the skills acquired during their initial training <strong>and</strong> the new needsemerging over time on account of the changes in their socio-professional environment.The use of <strong>distance</strong> <strong>learning</strong> has therefore enabled those taking part to strike a balancebetween the dem<strong>and</strong>s of their working lives, private lives <strong>and</strong> training, which is seldompossible within the conventional systems that often require one of those three elementsto be sacrificed. Furthermore, the fact that this course calls for a fairly intensive use ofICTs ultimately helps prepare them better to meet the new dem<strong>and</strong>s of their professionalenvironment <strong>and</strong> enables them to use those technologies to continually renew theirknowledge by tapping into the resources available online. Finally, for those on initialtraining courses, the combination of business immersion <strong>and</strong> <strong>distance</strong> training has helpedfoster a better balance between training <strong>and</strong> work, <strong>and</strong> has enabled them to quickly57
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PERSPECTIVES ONDISTANCE EDUCATIONLi
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The Commonwealth of Learning (COL)
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ACKNOWLEDGEMENTSIn addition to the
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These are some of the issues that a
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of policy implications relating to
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to make the best use of new educati
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The foremost task for the Service U
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online courses; an educational tech
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CHAPTER 10PROMOTING CROSS-BORDERREC
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The Bologna Declaration was followe
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indicators currently being used for
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Table 9.1: Outline of the portfolio
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CHAPTER 11CHARTING THE EVOLUTIONOF
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REFERENCESBates, A. (1995). Technol
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Twigg, C. (2001). Quality Assurance
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y, for example, entering into partn
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and even greater steps, and the dec