Table 7.2: Key QA AreasUNIVERSITYAIOU (Pakistan)Anadolu (Turkey)IGNOU (India)CCRTVU (China)KNOU (Korea)OU (UK)KEY QA AREAS• Courses <strong>and</strong> their effectiveness• Tutorial support system• Assessment system• Student problems• Methods of course production• Cost effectiveness of courses• Outcome of courses <strong>and</strong> programmes• Servicing/Operational departments• Administration• Academic <strong>and</strong> professional enhancements ofprogrammes <strong>and</strong> courses (specifics not given)• Needs <strong>and</strong> objectives of the programme• Content <strong>and</strong> level of the programme• Duration of the programme• Language of the course material• Presentation of the content• Transforming the content into <strong>distance</strong> format• Delivery of the programme• Assessment of students• Policy <strong>and</strong> planning• Course design <strong>and</strong> development• Learner support services• Learner assessment• Media <strong>and</strong> technology• Unified requirements• Learner support services• Tutorials• e-Learning• Textbook development• Broadcasting programme development• (The Guide to Quality <strong>and</strong> St<strong>and</strong>ards coverseight fact sheets)• Institutional management of quality <strong>and</strong> st<strong>and</strong>ards• Framework for academic quality <strong>and</strong> st<strong>and</strong>ards• Internal review• Assessment <strong>and</strong> awards• Collaborative awards• Student support <strong>and</strong> guidance• Staff• Accountability to stakeholders86
SHTVU (China)• Teaching• Teaching affairs• Academic staff• Course design <strong>and</strong> development (texts <strong>and</strong> books,online courses)• Students (<strong>learning</strong> resources, online courses, digitallibraries, telephone, e-mail, BBS, i-classteaching platform)• Media for <strong>learning</strong> (Internet, VOD, Video, Audio,Telephone, etc.)• Study centresSTOU (Thail<strong>and</strong>) • No specific information givenUT (Indonesia)• Policy <strong>and</strong> planning• Human resource provision <strong>and</strong> development• Management <strong>and</strong> administration• Learners• Programme design <strong>and</strong> development• Course design <strong>and</strong> development• Learner support• Learner assessment• Media for <strong>learning</strong>QA criteriaDetailed QA criteria are provided for several of the mega universities surveyed. Forexample, IGNOU lists QA criteria for developing DE materials in self-instruction mode.All materials to be transformed in the self-instructional mode have to meet the criteria ofself explanatory, self contained, self directed, self-motivating, self-evaluating, <strong>and</strong> self<strong>learning</strong>.The faculty members are requested to transform the content into <strong>distance</strong> mode<strong>and</strong> ensuring that the unit structure is followed: 1) introduction, 2) objectives, 3) contentexposition, 4) revision questions, 5) in-text questions, 6) summary, 7) terminal exercises,8) supplementary material, 9) assignments, 10) suggested readings/reference materials,11) <strong>learning</strong> activities <strong>and</strong> 12) key words.KNOU puts an emphasis both on content <strong>and</strong> instructional design of the materials. QAcriteria for the content include: appropriateness of objectives, specification of objectives,accuracy <strong>and</strong> recency of the content <strong>and</strong> clear organisation of the content. QA criteria forinstructional design include: appropriateness of teaching-<strong>learning</strong> strategies, effectivenessof utilising multimedia, appropriateness of screen interface, <strong>and</strong> convenience of coursemanagement. Other institutions have also devised similar detailed QA criteria for coursedevelopment.QA criteria during the delivery of DE programmes have been reported in a few casesincluding UT, OUUK <strong>and</strong> IGNOU. One example can be found at IGNOU. IGNOU hassuggested QA criteria such as timely dispatch of course materials, training of tutors <strong>and</strong>87
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PERSPECTIVES ONDISTANCE EDUCATIONLi
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The Commonwealth of Learning (COL)
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ACKNOWLEDGEMENTSIn addition to the
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These are some of the issues that a
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What are the trends and issues in l
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of policy implications relating to
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evince important differences that c
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inequitable regulations governing t
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associations and groups of countrie
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THE CONTRIBUTORChristopher McIntosh
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INTRODUCTIONIn his 1996 report to U
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Lastly, our analysis of the situati
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diploma or similar certificates of
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force of the undertaking. Here agai
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RELEVANT INTERNET SITESUNESCO Task
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Notes1. This phrasing has been used
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goals (Daniel, 1996). Lifelong lear
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eported that group activity had red
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NEW AREAS FOR DISTANCE EDUCATION:WO
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targets systematically for the use
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conditions for success. Conditions
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Cultural and ethical issues in inte
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the cost and maintenance of learnin
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Research can be a useful tool for c
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REFERENCESBates, A. (1995). Technol
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Twigg, C. (2001). Quality Assurance
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y, for example, entering into partn
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and even greater steps, and the dec