The only face-to-face tuition for the course is a day school which is scheduled severalweeks after the start of the course, <strong>and</strong> after students have ‘met’ each other online,through their AOSIS role play in groups moderated by their tutor. Tutors nevertheless feelthat they can often support students more effectively than previously, through being intouch week by week, <strong>and</strong> able to contact individuals very easily by means of e-mail.While there is much praise from both students <strong>and</strong> tutors for this course <strong>and</strong> its approach,not all students are equally enthusiastic. Many find it time consuming. In spite of theextensive guidance provided, <strong>and</strong> the graded introduction to Internet searching, studentsstill find that it takes them longer than they expect to find exactly what they are lookingfor. Also the course, as with many others that build in conferencing to achievement of<strong>learning</strong> outcomes, requires students to participate at particular points in time. The muchacclaimed flexibility of ‘traditional’ <strong>distance</strong> teaching is reduced by this approach, asearlier studies have shown (Thorpe, 1998). On one h<strong>and</strong>, the <strong>learning</strong> advantages ofparticipating in online debates <strong>and</strong> consensus reaching are achieved, while on the other,students (some at least) find it difficult to commit themselves to participate during thewindow of time when such activities are scheduled. While dialogue is asynchronous,the activity overall has to be time limited, <strong>and</strong> some students find that work <strong>and</strong> otherpressures make it difficult to find time during those specific weeks. If they miss it, theycannot catch it up later, <strong>and</strong> may even have to lose marks since participation is builtinto the assignment <strong>and</strong> a proportion of marks awarded for taking part effectively. Thisstrategy has the positive benefit of rewarding students for an activity that develops theirskills <strong>and</strong> underst<strong>and</strong>ing of the issues of environmental science, <strong>and</strong> the disadvantages areof course unintended effects which impact on some students more than others.CULTURAL EXPECTATIONS AND PREFERENCESUse of the Internet has enabled institutions to register learners wherever they are based.However, technical accessibility may reveal more subtle cultural barriers againstparticipation. When the Open University sought to open its courses to US students, it hadto break down long courses into shorter modules, fitting with the US semester system,<strong>and</strong> also with the concept of regular instructional activity led by a tutor, on a weeklybasis. Course materials may also include content that is too culturally specific, or evenoffensive in some contexts. Yet here technology may help with the challenge. Digitallystored course materials can be edited, inappropriate sections cut <strong>and</strong> new material addedto suit the new context. This process is facilitated by the use of content managementsystems <strong>and</strong> course designs based on reusable <strong>learning</strong> objects. While definitions ofa <strong>learning</strong> object vary (Mackintosh et al, 2005), the core idea is to construct materialwhich is organised into defined chunks which make sense in their own right. Chunkscan be selected <strong>and</strong> used again in new combinations with new material <strong>and</strong> connectingstrategies. This requires course teams to rethink how best to provide an integratedexperience for learners, <strong>and</strong> detailed negotiations may also be necessary to ensure thatdiverse cultural expectations can be accommodated (Thorpe et al, 2003).However, even where national boundaries are not in play, learner preferences can havea negative impact. Business students, for example, have often been unenthusiastic aboutcomputer conferencing. Their feedback emphasises that they study with strong vocationalgoals in mind, <strong>and</strong> in some cases, do not want to study via a computer screen having beenat work all day, using a computer. They <strong>and</strong> other students are also experienced in fittingstudy around other tasks, at times <strong>and</strong> places where access to a computer is not feasible –while commuting for instance. Courses which absolutely have to be done at the computerscreen, are thus reintroducing a potential barrier for these students – until such time asmobile technology produces a solution even for this challenge.27
NEW AREAS FOR DISTANCE EDUCATION:WORK-RELATED LEARNINGThe OU is now seeing the development of new capabilities in what it can do, arising fromuse of digital media. Whereas the list of potential advantages can be envisaged as makingmore effective the existing model of <strong>distance</strong> teaching – or supported open <strong>learning</strong> as theOU prefers to call its model – we are now seeing radically new kinds of teaching emerge,particularly in work-related <strong>learning</strong> <strong>and</strong> skills development.While OU students have always studied for a mixture of motives, including relevance ofstudy to the student’s job or career aspirations, since the 1990s, qualifications linked withprofessional accreditation <strong>and</strong> on-the-job development have been offered. These havebeen very much enabled by the feasibility of using computer mediated communication.Leach, for example, describes two programmes that developed very effective online<strong>learning</strong> communities for teachers involved in rather different work-related <strong>learning</strong>(Leach, 2002). The first was a pre-service teacher <strong>education</strong> programme leading to theaward of a graduate teacher qualification, the Post Graduate Certificate of Education.The second was a continuing professional development programme for serving teachers<strong>and</strong> librarians, aimed at use of ICT for subject teaching, from primary through secondarylevels. Participants on the second, The Learning Schools Programme (www.lsp.open.asc.uk) developed an action plan for their use of ICT in their chosen subject, <strong>and</strong> workedthrough self-assessment for the award of a certificate of completion.Although both these programmes were different in terms of target audience, goals<strong>and</strong> mode of assessment, they used conferencing in similar ways, to provide an onlinesupport community, to stimulate discussion of resources provided elsewhere <strong>and</strong> to makelinks between the existing professional world of schools <strong>and</strong> <strong>education</strong>, <strong>and</strong> students’professional colleagues <strong>and</strong> community online. Such goals are now quite common inonline study programmes, but the high usage <strong>and</strong> traffic levels of both programmes areevidence that very lively online discussions were achieved. During its first three years(2000-2003), the Learning Schools Programme achieved monthly traffic of around10,000 users, with over 100,000 school professionals involved, crossing both sectors <strong>and</strong>all subjects.While such developments are not entirely the product of ICT, enhanced communications<strong>and</strong> the immediacy <strong>and</strong> resource-rich features of Internet usage, enable the Universityto teach <strong>and</strong> assess professional skills, where dialogue between students <strong>and</strong> experts isparticularly important <strong>and</strong> up-to-date content relevant to the cultural context is vital. TheOU has developed a national reputation for its teacher training, <strong>and</strong> demonstrated that itoffers some advantages even over campus-based approaches. Students share experiencesduring their study of the theory of their profession, <strong>and</strong> can bring theory <strong>and</strong> practicetogether in ways that start to break down the unhelpful divide between the two.Most students have to learn how to use communication software <strong>and</strong> in the case of theOU, FirstClass has been the software most often used, not least because of its ability tosupport such large-scale usage. We now have over 200,000 students annually loggingonto our systems <strong>and</strong> using them for all forms of study <strong>and</strong> assessment. In order to passtheir course, most students therefore develop their ICT skills. However, explicit teachingin how to use the Internet is a m<strong>and</strong>atory element in most degree programmes, <strong>and</strong> somecourses have achieved great success in this area.28
- Page 1 and 2: PERSPECTIVES ONDISTANCE EDUCATIONLi
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(Paris, France, 28-29 June 2004) in
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Examples of elaborated QA policies:
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plans and produces its conventional
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SHTVU (China)• Teaching• Teachi
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offers its programmes to Turkish ci
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mega universities apply a set of st
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RELEVANT INTERNET SITESThe Commonwe
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2. QA initiatives or publications b
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assurance of ODL. This DST will be
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Educational Planning has been respo
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A system of weighting of the key qu
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RELEVANT INTERNET SITESHigher Educa
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CHAPTER 9THE FINNISH VIRTUAL UNIVER
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foreign providers. In Finland, the
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to make the best use of new educati
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The foremost task for the Service U
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part of quality management. The aim
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online courses; an educational tech
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polytechnics, research institutions
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CHAPTER 10PROMOTING CROSS-BORDERREC
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The Bologna Declaration was followe
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indicators currently being used for
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the qualification resulting from th
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Table 9.1: Outline of the portfolio
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• Make sure that incoming student
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CHAPTER 11CHARTING THE EVOLUTIONOF
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Another common characteristic was t
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the current capacity of the educati
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conditions for success. Conditions
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Research can be a useful tool for c
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REFERENCESBates, A. (1995). Technol
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Twigg, C. (2001). Quality Assurance
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y, for example, entering into partn
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and even greater steps, and the dec