computing equipment, generally over five years (although this is arguably too long aperiod); in the case of furniture, over 10 years; <strong>and</strong> in the case of permanent buildings,over 50 years. Some theorists argue that all goods <strong>and</strong> services that have a useful life ofmore than one year should be treated as capital costs <strong>and</strong> hence depreciated. This wouldinclude staff training, where the benefits of training may be held to last for more thana year, <strong>and</strong> investment in systems <strong>and</strong> processes as well as equipment. For example,managing many tens of thous<strong>and</strong>s of students necessitates investment in computersystems to h<strong>and</strong>le student administrative processes (admissions, course allocation,fee collection, tutor-student allocation, materials dispatch, assignment h<strong>and</strong>ling,examinations etc.). Integrated student administrative systems can be very expensiveto develop, hence most institutions that develop such systems tend to use them for anumber of years.CHANGE IN THE COST STRUCTUREOF HIGHER EDUCATIONTraditional <strong>higher</strong> <strong>education</strong> is a labour-intensive business in which the costs of teachingare driven by the average size of classes <strong>and</strong> the number of contact hours. Most costs arecommitted by decisions to teach a given volume of students on a given spread of courses.In addition, central business-sustaining activities need to be funded.In technology-based teaching, the teaching-<strong>learning</strong> materials developed for a courserepresent a capital cost that needs to be depreciated over the life of the course. Courselives will vary, depending on such factors as continuing dem<strong>and</strong> <strong>and</strong> the rate ofchange in the knowledge base of a subject. Three to ten years might be a reasonableexpectation, although a few courses will need continuous updating. The current interestin reusable <strong>learning</strong> objects <strong>and</strong> granularity (c.f. Littlejohn, 2003) shifts the emphasisdown from whole course reuse to the identification of the smallest <strong>education</strong>allyviableunit of resource that is capable of helping a learner achieve a particular <strong>learning</strong>objective. The hope is that these can be identified <strong>and</strong> catalogued in ways that willenable them to be searched for <strong>and</strong> reused in future courses without necessitatingfurther development costs.The importance of this is that the move towards resource-based <strong>learning</strong> substitutescapital for operating costs <strong>and</strong> thus changes the cost structure of <strong>education</strong>(c.f. Downes, 2001).BOUNDARIESIn any resource-based <strong>learning</strong> system using advanced technologies, the total system costswill cover both the costs directly borne by the <strong>education</strong>al institution <strong>and</strong> the costs ofstudy that are incurred directly by the student.Most university students expect to buy textbooks as well as pay for the incidentals ofstudy (stationery, travel to lectures etc.). Many <strong>higher</strong> <strong>education</strong> institutions nowdem<strong>and</strong> that students have their own computers. These items are paid for fromthe student’s own pocket. However, students are likely to have access to someinstitutionally provided computing facilities just as in appropriate subjects they areprovided with access to laboratories. Also, access to less-basic materials, for examplejournals <strong>and</strong> books other than the basic core books for their course, is provided throughthe institution’s library. These items are regarded as part of the core service, whethersubsidised or paid for by fees.37
In <strong>distance</strong> flexible- <strong>and</strong> blended-<strong>education</strong> courses, what is provided as part of the“basic package” given to all enrolled students, <strong>and</strong> what is an additional cost, variessignificantly. Some systems provide course materials as part of the basic serviceprovided to all enrolled students; others expect students to buy their course texts as aseparate item.Distance students study to a much greater extent at home. Most systems regard thecosts of the “home study environment” as the student’s responsibility. Thus the costof the technologies students use in their homes (e.g. radio, television, CD-players,personal computers) to access courses usually falls on them, not least because fewinstitutions could afford to equip their students with computers. Where computing isconcerned, the additional costs can be considerable, involving stationery, ink cartridges,Internet-service-provider charges, the annual costs of firewall <strong>and</strong> virus protection etc.This is generally easier where ownership of the relevant technology is widespread,or where there is a social system that encourages those with access to share withneighbours who lack access. (In Bangladeshi villages, for example, it is quite commonfor those owning television receivers to allow neighbours to watch programmeswith them. This fact was an important factor in encouraging the Bangladesh OpenUniversity to plan to make use of video.) Where market penetration of a technology islow an institution may provide individual students with the relevant equipment eitheron a loan or hire basis. The institution may also try to negotiate a deal so that studentsget the equipment at a preferential rate from manufacturers <strong>and</strong> retailers. Alternatively,some provision may be made at local study centres so that students can go <strong>and</strong> useequipment at the centre to listen to audio, watch video, use computers, <strong>and</strong> gain accessto the Internet. The problem with the latter solution is that there may not be enoughequipment to meet students’ real needs (some institutions ration the time a studentcan access the Internet to get round this problem, but this may mean that nobody getssufficient time). Also, access to a study centre may be difficult or inconvenient. As aresult, some institutions restrict their use of technology to those technologies that havepenetrated the market sector they are hoping to attract.Although many students pay fees, relatively few students in the public sector pay thefull economic cost of their courses <strong>and</strong> hence there is a question around the balancebetween what students are provided with as a part of the subsidised “package” <strong>and</strong> what“extras” they have to pay for themselves. Recognising the costs that fall on students isimportant, especially where as with much <strong>distance</strong> <strong>education</strong> there is an access missioninvolved. Access can, of course, be interpreted in a number of ways: the emphasis maybe on providing opportunities for remote students who are unable to attend a campus;for those whose lifestyles <strong>and</strong> work do not allow them to study at fixed times; for thosewho are home- <strong>and</strong> institution-bound (e.g. the sick <strong>and</strong> disabled, or in institutions suchas prisons). Access can also be interpreted in academic terms, opening up opportunitiesfor those whose qualifications would not normally qualify them to attend <strong>higher</strong><strong>education</strong>. Finally, the lower cost per student of <strong>distance</strong> <strong>education</strong> <strong>and</strong> the fact thatstudents can study from home may open up study opportunities to those who cannotafford to attend a full-time course. Even so, there is plenty of evidence (e.g. Rumble,1997: 194) that a significant proportion of students can find the costs of fees a problem,leading them to decide never to apply in the first place, decline offers of places, orwithdraw from study.38
- Page 1 and 2: PERSPECTIVES ONDISTANCE EDUCATIONLi
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- Page 5 and 6: ACKNOWLEDGEMENTSIn addition to the
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- Page 19 and 20: THE CONTRIBUTORChristopher McIntosh
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- Page 41 and 42: Rausch, A.S. (2003). A case study o
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mega universities apply a set of st
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RELEVANT INTERNET SITESThe Commonwe
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2. QA initiatives or publications b
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assurance of ODL. This DST will be
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Educational Planning has been respo
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A system of weighting of the key qu
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RELEVANT INTERNET SITESHigher Educa
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CHAPTER 9THE FINNISH VIRTUAL UNIVER
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foreign providers. In Finland, the
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to make the best use of new educati
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The foremost task for the Service U
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part of quality management. The aim
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online courses; an educational tech
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polytechnics, research institutions
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CHAPTER 10PROMOTING CROSS-BORDERREC
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The Bologna Declaration was followe
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indicators currently being used for
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the qualification resulting from th
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Table 9.1: Outline of the portfolio
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• Make sure that incoming student
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CHAPTER 11CHARTING THE EVOLUTIONOF
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Another common characteristic was t
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the current capacity of the educati
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conditions for success. Conditions
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Cultural and ethical issues in inte
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the cost and maintenance of learnin
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Research can be a useful tool for c
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REFERENCESBates, A. (1995). Technol
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Twigg, C. (2001). Quality Assurance
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y, for example, entering into partn
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and even greater steps, and the dec