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DIRECTV Plus ® DVR or TV Problems<br />
- Be sure remote is pointed at remote sensor on receiver, and sensor is not blocked.<br />
- Try plugging receiver into a different wall outlet.<br />
- Unplug receiver for five minutes, and then plug it in again.<br />
- Press TV POWER ON. Press it again, if needed.<br />
- Check / reset power strip, if needed<br />
Problem: DIRECTV Plus ® DVR Turns <strong>of</strong>f while playing<br />
Your receiver turns <strong>of</strong>f unexpectedly.<br />
Possible Causes:<br />
- Excessive heat may have caused the receiver to go into a standby state.<br />
- Electronic protection circuit may have been activated due to a power surge.<br />
- You may have blown a circuit breaker or be experiencing a power outage.<br />
- Parental viewing limits may have been activated on your DIRECTV ® Receiver.<br />
Solution:<br />
- Ensure that your receiver has plenty <strong>of</strong> ventilation and that nothing is on top <strong>of</strong> the receiver.<br />
- Wait 30 seconds for internal circuits to reset, then turn receiver back on.<br />
- Check the circuit breakers in your home.<br />
- Consider using a line conditioner or surge protector.<br />
- Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.<br />
- If parental limits are active, turn your DIRECTV ® Receiver back on and enter your parental lock code at the prompt.<br />
94 direCTV pLus ® dVr user guide
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