You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
DIRECTV Plus ® DVR or TV Problems<br />
Solution:<br />
- Change the channel on your DIRECTV ® Receiver. This may re-synch the audio.<br />
- Rewind the program for about 5 seconds, then fast forward to live programming.<br />
- Try changing the cables from your surround sound system to your receiver. Refer to your surround sound system’s manual for<br />
assistance.<br />
- If the issue continues, reset your DIRECTV Plus ® DVR. Press the RESET button behind the access panel door on the front <strong>of</strong> the<br />
DIRECTV Plus ® DVR. You can also press MENU, press SELECT on Parental, Fav’s & Settings, then select System Setup. Select the<br />
Reset item from the left menu and follow the on-screen instructions.<br />
Problem: no audio with Picture<br />
You can see a picture from your DIRECTV ® Receiver, but there is no sound.<br />
Possible Causes:<br />
- If you have had sound from this receiver in the past, it is likely a setting has changed on the receiver or your TV.<br />
- If this is a new setup and you have not had sound, check the cables between your TV and the receiver.<br />
- Verify that your surround sound system is working, if applicable.<br />
Solution:<br />
- Verify “MUTE” button not activated.<br />
- Raise or lower the volume. Did volume meter display on TV?<br />
- Test sound on TV by changing the input to another source, such as a DVD player, game box, or antenna.<br />
- If connected to stereo, make sure stereo is on and set to the correct mode.<br />
- Verify audio cables are secure and connected correctly.<br />
- If the issue continues, reset your DIRECTV Plus ® DVR. Press the RESET button behind the access panel door on the front <strong>of</strong> the<br />
DIRECTV Plus ® DVR. You can also press MENU, press SELECT Parental, Fav’s & Settings, then select System Setup. Select the<br />
Reset item from the left menu and follow the on-screen instructions.<br />
98 direCTV pLus ® dVr user guide