Jurassic Coast Transport Infrastructure Gap Analysis Study

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and to change the relevant timetable displays within the local authority’scontrol. The change of registration process generally works well so out of datephysical timetable information only usually occurs when there is a staffingshortage to physically get the information out to the bus stops. Thosetimetable displays that are controlled by the main bus operator are entirelywithin the bus operator’s control. How up to date the displays are is thereforedependant on how efficient they are, but given the commercial imperative,the displays are usually up to date. In rare cases, where local authorities havefound bus operators to be inefficient in updating displays, local authoritieshave assumed control for all timetab le displays. However, this extra work hasto be resourced and is therefore an extra cost that must be borne by the loca lauthority.6.4 Bus flags6.4.1 ‘Bus flags’ are the name of the small signs which indicate that buses stop atthat particular location. They are one of the more basic (and commonp lace)features which can give bus service information. They should ideally include:• A location name (which matches that used in the SWPTI database);• The service number and destination; and• Telephone number and internet address of Traveline.The f lags should give clear summary information for all services that stopthere and, where possible, information should be contained on one bus stopflag. If this is not possib le, more than one f lag is required.6.5 Bus stop names6.5.1 Care should be taken to ensure that non- locals can identify the location of busstops from the name. ‘Bridport Frosts’ may exactly identify the location ofthe stop, but relies upon the traveller knowing that Frosts is a shop on thesouth side of West Street. Road names are less prone to change than (forexamp le) post offices, telephone boxes and pubs (although can be lessmemorable) 20 .20 The Portman Society were recently bought out by Nationwide and this has been reflected in the ‘Bridport Portman Society’bus stop (opposite Frosts) being renamed ‘Bridport Nationwide’ and timing point inf ormation in printed timetables updated.Doc No 3 Rev: B Date: November 2008 129G:\Final Report Web version\CTR-ADA Study Report Rev9.4. doc
6.5.2 It is good practice to carry out an audit to identify any discrepancies with busstop names so these can then be rectified. It is confusing for the passengerwhen the name of the stop they have obtained from Traveline differs from thename of the stop on printed literature, and in some cases differs again fromthe name on the bus stop flag.6.6 Prin ted publicity: Area-wideExisting situation6.6.1 In advance of their journey, prospective bus passengers need to know whenthe bus departs and from where. Printed information can help to provide this.6.6.2 The two County Councils take the lead in producing maps and timetable bookswhich combine services by all operators. Whilst travellers may be keen tounderstand all their journey options, there is little incentive for operators,who have purely commercial concerns, to do provide this kind of inf ormation.The two County Councils produce:- Area timetable booklets;- Area public transport maps; and- Timetable leaf lets for specific services6.6.3 DoCC produce six Bus & Train Travel Times booklets, each covering adifferent area of the County. Usefully, these are not based on District Councilboundaries (e.g. Dorchester and Weymouth are in the same book). DeCC alsoproduce six area booklets that include bus and rail timetab le information(although the publication is simply entitled Bus times.) The booklets are all A5in size, and presumably for reasons of minimising the number of pages in thedocument, font sizes are small, and text spacing is tight. Both authorities usehorizontal coloured shading behind the text and times, which adds to thecolour of the document but does not necessarily improve legibility. The DoCCbooklets mainly use capital letters in the timetables, which is not as easylegib le as lower case text.6.6.4 Both County Councils produce countywide bus maps (although Dorset’s isentitled a Bus & Train M ap). DoCC also produce two bus maps covering coasta lareas (Services Around The Jurassic Purbeck Coast and Services Around TheJurassic Coast Western Dorset). Because these maps cover a smaller area,more detailed information can be given. Individual services are shown on themap, rather than just combined route frequency, along with a range of visitorDoc No 3 Rev: B Date: November 2008 130G:\Final Report Web version\CTR-ADA Study Report Rev9.4. doc
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Jurassic Coast Transport Infrastruc
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Contents1 Introduction 11.1 Backgro
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authorities (LPAs) - East Devon, Pu
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Table 2.2: Selected planning polici
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2.5.4 Most of the study area has de
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Table 2.3: Potential car bus interc
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a1) Existing public car parks2.6.2
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- Land at Bowd Cross, between Newto
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2.6.17 Two sites have been identifi
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operate during summer weekends only
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Figure 2.16: Breeze Up To The Downs
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Table 3.1 Appropriateness of bus se
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Table 3.2 Existing bus provision to
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3.2 Fin dings3.2.1 The majority of
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service, but the holiday park is 86
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3.4.13 As an alternative to combini
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3.6.3 Inconsistencies with NaPTAN d
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3.7 Strategy Measure D: Enhan ce ro
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3.9.2 Of the sites that are not wel
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4 Demand Responsive Transport Servi
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ather more than that - £10 per tri
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complicated timetable or a lack of
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Figure 4.3: D2D Service 103 instruc
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highlights that the f lexib le DRT
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4.7.9 Whilst local residents using
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4.9.3 Potential users may not be co
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that DRT are comp licated by their
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Figure 4.5 and 4.6 - The home page
Page 86 and 87: etween Charmouth and Symondsbury an
Page 88 and 89: 4.14 Summary an d Recommen dations4
Page 90 and 91: Service understanding- Ensure that
Page 92 and 93: Joint working- DoCC should work clo
Page 94 and 95: 5.2.3 The appraisal methodology loo
Page 97 and 98: 5.3.6 The incumbent train operating
Page 99 and 100: connections are in place (especiall
Page 101 and 102: Figures 5.2 to 5.5:Axminster Railwa
Page 103 and 104: Figures 5.8 to 5.12Axminster Railwa
Page 105 and 106: Figure 5.15Axminster Railway Statio
Page 108 and 109: 5.4.5 Neither the bus nor rail time
Page 110: wait at Honiton. As at Axminster, h
Page 113 and 114: Figures 5.24 to 5.25Honiton Railway
Page 115 and 116: The road underneath the station has
Page 117: 5.5 Exmouth Railw ay StationIntrodu
Page 120 and 121: fairly good signage. There is a pub
Page 122 and 123: Figures 5.39 to 5.42Exmouth Railway
Page 124 and 125: The stepped entrance to the ticket
Page 126 and 127: Figures 5.54 to 5.55Exmouth Railway
Page 128 and 129: Table 5.2 Rail-Bus Interchange Audi
Page 130 and 131: 6 Presenting Public Transport Infor
Page 132 and 133: 6.3 Con ven tion al at-stop in form
Page 134 and 135: 6.3.6 At-stop bus information in th
Page 138 and 139: attractions and accommodation sites
Page 140 and 141: 6.7.7 Operators and local authoriti
Page 142 and 143: 6.7.13 Service 40 operates a simple
Page 144 and 145: Figure 6.6: Example of a Spider Map
Page 146 and 147: information for visitors. These cou
Page 148 and 149: 6.9.7 A certain amount of pro-activ
Page 150 and 151: and timetable information, whereas
Page 152 and 153: Figure 6.10: Stop-specific timetabl
Page 154 and 155: effective partnership between the b
Page 156 and 157: close working between the three mai
Page 158 and 159: 6.12.7 Whilst various circumstances
Page 160 and 161: 6.16 Summary & Recommendations6.16.
Page 162 and 163: 7 Partnership working7.1 In troduct
Page 164 and 165: of different organisations involved
Page 166 and 167: 8.1.5 Although it is unrealistic to
Page 168 and 169: 8.1.14 Although RTPI systems are ex
Page 170 and 171: WDDCWDLPWest Dorset District Counci
Page 172 and 173: Appendices
Page 174 and 175: Appendix A: Detailed information on
Page 176 and 177: FleetChicker ellWeymouth(Wyke Regis
Page 179 and 180: Appendix BBus Stop Access Audit
Page 181 and 182: IssuesTraffic speed or volume? No f
Page 183 and 184: Appendix C: Types of Demand Respons
Page 185 and 186: unfamiliar with it. Given that maki
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Passenger feedbackAs detailed passe
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• Are the connecting bus services
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Jurassic Coast Transport Infrastructure Gap Analysis Study

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