Crime and Criminal Tracking Network & Systems (CCTNS) Request ...

Master Service Agreement2.7.4. Final testing and certificationThe Project shall be governed by the mechanism of final acceptance testing and certification to beput into place by the Client, guided by the following principles:(a) Client reserves the right to nominate a technically competent agency (“Final Testing andCertification Agency”) for conducting final acceptance testing and certification;(b) Such Final Testing and Certification Agency will lay down a set of guidelines followinginternationally accepted norms and standards for testing and certification for all aspects of projectdevelopment and implementation covering software, hardware and networking including theprocesses relating to the design of solution architecture, design of systems and sub- systems,coding, testing, business process description, documentation, version control, changemanagement, security, service oriented architecture, performance in relation to compliance withSLA metrics, interoperability, scalability, availability and compliance with all the technical andfunctional requirements of the RFP and this Agreement;(c) The Final Testing and Certification Agency will be involved with Project from the developmentstage to ensure that the guidelines are being followed and to avoid large scale modificationspursuant to testing done after the application is fully developed;(d) The Final Testing and Certification Agency may engage professional organizations forconducting specific tests on the software, hardware, networking, security and all other aspects;(e) The Final Testing and Certification Agency will establish appropriate processes for notifying theSystem Integrator of any deviations from the norms, standards or guidelines at the earliestinstance after taking cognizance of the same to enable the System Integrator to take correctiveaction;(f) Such an involvement of and guidance by the Final Testing and Certification Agency shall not,however, absolve the System Integrator of the fundamental responsibility of designing,customizing/ developing, installing, testing and commissioning the various components of theProject to deliver the services in perfect conformity with this Agreement.2.7.5. The Parties shall each ensure that the range of the Services under the SLA shall not be varied,reduced, or increased except with the prior written agreement between the Client and SystemIntegrator in accordance with the Change Control Schedule set out in Schedule II of this Agreement.Save for the express terms of the Terms of Payment Schedule set out as Schedule VI of thisArunachal Pradesh Police Page 17