Crime and Criminal Tracking Network & Systems (CCTNS) Request ...

Master Service AgreementAnnexure – B: List of Services to be provided by the SIVarious services including, but not limiting, to be offered by the selected Bidder will include:(I) Project initiation & Solution Design including SRS, Design documents, hardware requirementreport & detailed deployment plan for the software applications & other components of theproject,(II) Customization of the CCTNS Solution, Integration with existing applications & migration ofexisting data including the testing and user acceptance.(III) Site Preparation and LAN creation.(IV) Procurement, deployment, and commissioning of the necessary Hardware at all the ArunachalPradesh Police locations mentioned in geographical scope of RFP Volume I.(V) Procurement, deployment and commissioning of the required Networking equipments &connectivity,(VI) Data Entry and digitization of the records available in the paper files and migration of the dataavailable in the existing databases,(VII) Training to the staff members and stakeholders of the Department and necessary ChangeManagement, and(VIII) Provisioning of Change Management and Handholding support for a period of six monthspost successful Go Live of CCTNS Solution(IX) Operations and maintenance of the system including providing technical support for IT solutionfor a period of five years starting from the date of successful Go Live of CCTNS Solution.Note:Arunachal Pradesh Police Page 91