Crime and Criminal Tracking Network & Systems (CCTNS) Request ...

Master Service Agreement(a) Take all reasonable and proper care of the entire hardware and software, network or any otherinformation technology infrastructure components used for the Project and other facilities leased /owned / operated by the System Integrator exclusively in terms of ensuring their usability for thedelivery of the Services as per this Agreement (hereinafter the “Assets”) in proportion to their useand control of such Assets which will include all up-gradation/enhancements and improvementsto meet the current needs of the Project; and(b) Keep all the tangible Assets in as good and serviceable condition (reasonable wear and tearexcepted) and/or the intangible Assets suitably upgraded subject to the relevant industry standards(including those stated in Volume I of the RFP) as at the date the System Integrator takes controlof and/or first uses the Assets and during the entire Term of the Agreement. Pursuant totechnological obsolescence, up-gradation will be carried out by the System Integrator.(c) Ensure that any instructions or manuals supplied by the manufacturer of the Assets for use of theAssets and which are provided to the System Integrator will be followed by the System Integratorand any person who will be responsible for the use of the Assets;(d) Take such steps as may be properly recommended by the manufacturer of the Assets and notifiedto the System Integrator or as may, in the reasonable opinion of the System Integrator, benecessary to use the Assets in a safe manner;(e) Ensure that the Assets that are under the control of the System Integrator, are kept suitablyhoused and in conformity with Applicable Law;(f) Procure permission from the Client or its nominated agencies and any persons duly authorized bythem to enter any land or premises on which the Assets are for the time being sited so as toinspect the same, subject to any reasonable third party requirements;(g) Not, knowingly or negligently use or permit any of the Assets to be used in contravention of anystatutory provisions or regulation or in any way contrary to Applicable Law; and(h) Be responsible for undertaking comprehensive insurance including liability insurance, systemand facility insurance and any other insurance for the personnel, Assets, data, software, etc.2.13. Access to the Arunachal Pradesh Police ( Client ) or its Nominated Agencies LocationsFor so long as the System Integrator provides services to the Arunachal Pradesh Police ( Client ) orits nominated agencies location, as the case may be, on a non-permanent basis and to the extentArunachal Pradesh Police Page 23