Crime and Criminal Tracking Network & Systems (CCTNS) Request ...

Master Service Agreementits nominated agency shall have the right to copy and retain copies of any relevant records. TheSystem Integrator shall make every reasonable effort to co-operate with them.3.4.4. Audit Rights(a) The Client or its nominated agency shall have the right to audit and inspect suppliers, agents andthird party facilities (as detailed in Volume I of the RFP), data centers, documents, records,procedures and systems relating to the provision of the services, but only to the extent that theyrelate to the provision of the services, as shall be reasonably necessary to verify:(I) The security, integrity and availability of all data processed, held or conveyed by the Partneron behalf of Client and documentation related thereto;(II) That the actual level of performance of the services is the same as specified in the SLA;(III) That the System Integrator has complied with the relevant technical standards, and hasadequate internal controls in place; and(IV) The compliance of the System Integrator with any other obligation under the Agreement andSLA.(V) Security audit and implementation audit of the system shall be done once each year, the costof which shall be borne by the System Integrator.(VI) For the avoidance of doubt the audit rights under this Schedule shall not include access to theSystem Integrator's profit margins or overheads associated with any obligation under theAgreement.3.4.5. Audit Rights of Sub-Contractors, Suppliers and Agents(a) The System Integrator shall use reasonable endeavors to achieve the same audit and accessprovisions as defined in this Schedule with sub-contractors, suppliers, and agents who supplylabor, services, equipment, or materials in respect of the services. The System Integrator shallinform the Client or its nominated agency prior to concluding any sub-contract or supplyagreement of any failure to achieve the same rights of audit or access.Arunachal Pradesh Police Page 58