Crime and Criminal Tracking Network & Systems (CCTNS) Request ...

Master Service Agreementempowered to make relevant decisions or have easy access to empowered individuals fordecisions to be made to achieve this.(e) In order formally to submit a Disputed Matter to the aforesaid for a, one Party ("Claimant") shallgive a written notice ("Dispute Notice") to the other Party. The Dispute Notice shall beaccompanied by (a) a statement by the Claimant describing the Disputed Matter in reasonabledetail and (b) documentation, if any, supporting the Claimant's position on the Disputed Matter.(f) The other Party ("Respondent") shall have the right to respond to the Dispute Notice within 7days after receipt of the Dispute Notice. In the event that the parties are unable to resolve theDisputed Matter within a further period of 7days, it shall refer the Disputed Matter to next level ofthe dispute resolution for action as per the process mentioned in article 9.1(g) All negotiations, statements and / or documentation pursuant to these Articles shall be withoutprejudice and confidential (unless mutually agreed otherwise).Client CRIME & CRIMINAL TRACKING NETWORK AND SYSTEMS PROJECT(h) If the Disputed Matter is having a material effect on the operation of the Services (or any of themor part of them) the Parties will use all their respective reasonable endeavors to reduce the elapsedtime in reaching a resolution of the Disputed Matter.3.5.4. The payment under the various cost heads is given as under:For the payment purposes the pro rata reduction has been done on the cost items and sub items. Thefinancial implications for both the states have been mentioned separately. Breakup of the overallproject cost for all the phases of the project have been given in the Schedule below.3.6. Schedule – VI: Payment ScheduleThe successful bidder will sign a Service Level Agreement (SLA) with Client covering all therequired services.The payment schedule and milestones are divided into two phases: Implementation Phase Operations and Maintenance PhaseArunachal Pradesh Police Page 62