Crime and Criminal Tracking Network & Systems (CCTNS) Request ...

Master Service AgreementDuring the exit management period:(a) The System Integrator will allow the Client or its nominated agency access to informationreasonably required to define the then current mode of operation associated with the provision ofthe services to enable the Client to assess the existing services being delivered;(b) Promptly on reasonable request by the Client, the SI shall provide access to and copies of allinformation held or controlled by them which they have prepared or maintained in accordance withthis agreement relating to any material aspect of the services (whether provided by the SystemIntegrator or sub contractors appointed by the System Integrator). The Client shall be entitled tocopy of all such information. Such information shall include details pertaining to the servicesrendered and other performance data. The System Integrator shall permit the Client or itsnominated agencies to have reasonable access to its employees and facilities as reasonablyrequired to understand the methods of delivery of the services employed by the System Integratorand to assist appropriate knowledge transfer.3.3.4. Confidential Information, Security and Data(a) The System Integrator will promptly on the commencement of the exit management periodsupply to the Client or its nominated agency the following:(I) Information relating to the current services rendered and customer and performance datarelating to the performance of sub contractors in relation to the services;(II) Documentation relating to Project’s Intellectual Property Rights;(III) Documentation relating to sub-contractors;(IV) All current and updated data as is reasonably required for purposes of Client or its nominatedagencies transitioning the services to its Replacement System Integrator in a readily availableformat nominated by the Client, or its nominated agency;(V) All other information (including but not limited to documents, records and agreements)relating to the services reasonably necessary to enable Client or its nominated agencies, or itsReplacement System Integrator to carry out due diligence in order to transition the provision ofthe Services to Client or its nominated agencies, or its Replacement System Integrator (as thecase may be).(b) Before the expiry of the exit management period, the System Integrator shall deliver to the Clientor its nominated agency all new or up-dated materials from the categories set out in ScheduleArunachal Pradesh Police Page 53