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Crime and Criminal Tracking Network & Systems (CCTNS) Request ...

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Master Service Agreement3.4. Schedule – IV: Audit, Access <strong>and</strong> Reporting3.4.1. PurposeThis Schedule details the audit, access <strong>and</strong> reporting rights <strong>and</strong> obligations of the Client or itsnominated agency <strong>and</strong> the System Integrator.3.4.2. Audit Notice <strong>and</strong> Timing(a) As soon as reasonably practicable after the Effective Date, the Parties shall use their bestendeavors to agree to a timetable for routine audits during the Project Implementation Phase <strong>and</strong>the Operation <strong>and</strong> Management Phase. Such timetable during the Implementation Phase, theClient or its nominated agency <strong>and</strong> thereafter during the operation Phase, the Client or itsnominated agency shall conduct routine audits in accordance with such agreed timetable <strong>and</strong> shallnot be required to give the System Integrator any further notice of carrying out such audits.(b) The Client or its nominated agency may conduct non-timetabled audits at his/ her own discretionif they reasonably believes that such non-timetabled audits are necessary as a result of an act offraud by the System Integrator, a security violation, or breach of confidentiality obligations by theSystem Integrator, provided that the requirement for such an audit is notified in writing to theSystem Integrator a reasonable period time prior to the audit (taking into account thecircumstances giving rise to the reasonable belief) stating in a reasonable level of detail thereasons for the requirement <strong>and</strong> the alleged facts on which the requirement is based. If the SystemIntegrator considers that the non-timetabled audit was not appropriate, the matter shall be referredto the escalation procedure as set out in the Governance Schedule.(c) The frequency of audits shall be half yearly, provided always that the Client or its nominatedagency shall endeavor to conduct such audits with the lowest levels of inconvenience <strong>and</strong>disturbance practicable being caused to the System Integrator.3.4.3. AccessThe System Integrator shall provide to the Client or its nominated agency reasonable access toemployees, subcontractors, suppliers, agents <strong>and</strong> third party facilities as detailed in Volume I & II ofthe RFP, documents, records <strong>and</strong> systems reasonably required for audit <strong>and</strong> shall provide all suchpersons with routine assistance in connection with the audits <strong>and</strong> inspections. The SPMU/ Client orArunachal Pradesh Police Page 57

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