Crime and Criminal Tracking Network & Systems (CCTNS) Request ...

Master Service Agreement(I) consideration of Quarterly Performance Reports;II) Consideration of matters arising out of the Change Control Schedule;(III) Issues escalated in accordance with the escalation procedure as set out in the GovernanceSchedule;(IV) Matters to be brought before the PIU in accordance with the Agreement and the Schedules;(V) Any matter brought before the PIU by the System Integrator under this Article; and(VI) Any other issue which either Party wishes to add to the agenda.(e) In the event that there is any material factor which affects the delivery of the Services or thetermsof payment as stated in the Terms of Payment Schedule, the Parties agree to discuss in the PIUany appropriate amendment to the Agreement or any Service Level Agreements or Statement ofWorks including any variation to the terms of payment as stated in the Terms of PaymentSchedule. Any variation so agreed shall be implemented through the change control procedure asset out in the Change Control Schedule.3.5.3. Governance Procedures(a) The System Integrator shall document the agreed structures in a procedures manual.(b) The agenda for each meeting of the PIU shall be set to reflect the discussion items referred toabove and extraordinary items may be added either with the agreement of the Parties or at therequest of either Party. Copies of the agenda for meetings of the PIU, along with relevant prereadingmaterial, shall be distributed at least one week in advance of the relevant meeting.(c) All meetings and proceedings will be documented such documents to be distributed to the Partiesand copies shall be kept as a record. All actions, responsibilities, and accountabilities arising outof any meeting shall be tracked and managed.(d) The Parties shall ensure as far as reasonably practicable that the PIU shall resolve the issues andresolve the objectives placed before them and that members representing that Party areArunachal Pradesh Police Page 61