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Death Claim - Gbic.co.in

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eceived by <strong>in</strong>surance adviser Sri Borah on 28/05/05, i.e., even earlier than the duedate <strong>in</strong> case of due date of 8/6/05 and deposited with <strong>in</strong>surer by 15/6/05. Thephoto<strong>co</strong>py of the <strong>co</strong>unterfoil of cheque has also been filed. Thus, we don’t f<strong>in</strong>danyth<strong>in</strong>g from the documents forwarded to us by the <strong>in</strong>surer to substantiate the pleathat cheques drawn on other’s ac<strong>co</strong>unt / third party ac<strong>co</strong>unt were not acceptable to the<strong>in</strong>surer. Interest<strong>in</strong>gly, other premia paid on behalf of the <strong>in</strong>sured by demand drafts wereaccepted. Even the cheque no. 897312 dated 15.06.05 was not returned by the <strong>in</strong>surereither to the <strong>in</strong>surance adviser or to the <strong>in</strong>sured with endorsement that such payment isnot acceptable. Rather, receipt was issued belatedly on 3rd August, ’05 by accept<strong>in</strong>gthe premium. Therefore, we f<strong>in</strong>d the objection raised is ‘an objection for objection’ssake’ and has not been substantiated by appropriate policy <strong>co</strong>nditions to carry out anymean<strong>in</strong>g. Incidentally, it may be remembered that there is no question of fraud be<strong>in</strong>gpractised as the <strong>in</strong>sured died unfortunately <strong>in</strong> a motor accident on 12-07-05 afterdeposit of the premium with the advisor for necessary regularization of payment ofpremium with the <strong>in</strong>surer and it was accepted issu<strong>in</strong>g receipt after his (<strong>in</strong>sured) death.Therefore, we don’t agree with the decision of the <strong>in</strong>surer that the policy <strong>in</strong> questionwas <strong>in</strong> lapsed <strong>co</strong>ndition on the date of death of the <strong>in</strong>sured.It is hereby directed that the amount due to the <strong>in</strong>sured is to be paid by the <strong>in</strong>surer tothe claimant together with penal simple <strong>in</strong>terest @ 6% p.a. w.e.f. 13-02-06 .Guwahati Ombudsman CentreCase No. : 21/01/079/L/06-07/GHYMr. Lamhao DoungelVsLife Insurance Corporation of IndiaAward Dated : 15.11.2006Brief Facts lead<strong>in</strong>g to <strong>co</strong>mpla<strong>in</strong>tBriefly stated, the grievance of the <strong>co</strong>mpla<strong>in</strong>ant is that death-claims lodged by him withthe LICI due to death of his father <strong>in</strong> <strong>co</strong>nnection with two policies were repudiatedimproperly on the pretext that the D.L.A.(deceased life assured) made <strong>in</strong><strong>co</strong>rrectstatements and withheld <strong>co</strong>rrect <strong>in</strong>formations from them regard<strong>in</strong>g his health at thetime of effect<strong>in</strong>g the <strong>in</strong>surance etc.Opponent’s viewsThe submission of the <strong>in</strong>surer is that it was revealed dur<strong>in</strong>g enquiry of the death-claims<strong>in</strong> question that the D.L.A. had been suffer<strong>in</strong>g from malaria-fever, gastritis andrespiratory tract <strong>in</strong>fection, amoebiasis dur<strong>in</strong>g the period of four years prior to his death.But these facts were not disclosed by the D.L.A. at the time of tak<strong>in</strong>g these two policiesfor which there was suppression of facts with fraudulent <strong>in</strong>tentions to procure the twohigh risk policies.DECISIONS & REASONSIt appears that the doctor who treated the D.L.A. issued two certificates on 21/02/05and 06/07/05. There is no dispute that <strong>in</strong> questionnaire of item no.11 of the proposalform regard<strong>in</strong>g ‘Personal History’ the answers were <strong>in</strong> ‘negative’ by the proposer/D.L.A.while submitt<strong>in</strong>g the proposal form, the relevant part of which is as <strong>in</strong> annexure ‘C’ tothis judgement. There is no dispute that the D.L.A. died of ‘<strong>co</strong>ngestive heart failure’.The medical report dated 06/07/05 is more specific and exhaustive to say why theailments for which the D.L.A. had undergone treatment were of m<strong>in</strong>or nature and forshort duration. It is also there that there is no evidence of D.L.A. tak<strong>in</strong>g any medicalleave from his employer dur<strong>in</strong>g his service career. Thus, if we go carefully by the

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