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Death Claim - Gbic.co.in

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that the patient did not die <strong>in</strong> that hospital. On careful scrut<strong>in</strong>y of this certificate it isobserved that question no. 5(e) was replied as “7.3.2005 four months” and questionno.7 as “ 7.3.2005.” and the handwrit<strong>in</strong>g clearly <strong>in</strong>dicates that this <strong>in</strong>formation waswritten subsequently and is not of one and the same person.LIC repudiated the claimon the ground that the life assured had been suffer<strong>in</strong>g from CRF, HTN, ESRD andAnaemia before the date of proposal which were not disclosed <strong>in</strong> the proposal form. Itis observed from the medical papers on re<strong>co</strong>rd that the life assured <strong>co</strong>nsulted medicalman with<strong>in</strong> a month from the <strong>in</strong>ception of the policy and was diagnosed to have ChronicRenal Failure. He was admitted to Medical Post Graduate Institute, Super SpecialityHospital, Nagpur just after two months from the date of proposal with Chronic RenalFailure and End Stage Renal Disease (ESRD) among other <strong>co</strong>mplications which clearlypo<strong>in</strong>ts to the fact that the <strong>in</strong>vasive progress of the disease <strong>co</strong>uld not have developedwith<strong>in</strong> a month from the date of proposal. However, LIC has not discharged the burdenof proof adequately by provid<strong>in</strong>g any proof of treatment before the date of proposal orproved that the life assured had knowledge of the illness, <strong>in</strong>stead they produced theforged hospital re<strong>co</strong>rds with a view to prove that the life assured was suffer<strong>in</strong>g from theillness and was tak<strong>in</strong>g treatment prior to the date of proposal. But the Insured was afarmer from a rural area without an easy access to the medical facilities and perhapshe had ignored all the symptoms of the illness <strong>in</strong> a casual approach and hence notdisclosed <strong>in</strong> the proposal form.Consider<strong>in</strong>g the totality of the case, I am <strong>in</strong>cl<strong>in</strong>ed to grant an ex-gratia payment of 50%of the Sum Assured under the policy by <strong>in</strong>vok<strong>in</strong>g power under Rule 18 of the RPGRules, 1998.Mumbai Ombudsman CentreCase No. :LI-187 of 2006-2007Smt Pratidnya Prabhakar GoregaonkarV/s.Life Insurance Corporation of IndiaAward Dated : 25.01.2007Shri Prabhakar Ramchandra Goregaonkar had taken a policy bear<strong>in</strong>g no.923071389from Life Insurance Corporation of India, of Thane Divisional Office through proposaldated 30.01.2004 for a Sum Assured of Rs.30,000/- under Table and Term (91-15)-New Janaraksha Plan with Profits and Accident Benefit. The <strong>co</strong>mmencement of thepolicy was from 25.01.2004. Unfortunately, Shri Prabhakar R Goregaonkar expired on14.04.2005 due to Cirrhosis of liver with Ascites and encephalopathy. When SmtPratidnya P Goregaonkar, wife of Late Shri Prabhakar R Goregaonkar preferred a claimunder the above said policy to Life Insurance Corporation of India, Thane DivisionalOffice of Life Insurance Corporation of India repudiated the claim stat<strong>in</strong>g that thedeceased life assured had withheld material <strong>in</strong>formation regard<strong>in</strong>g his health at thetime of effect<strong>in</strong>g the assurance Not satisfied by the said decision Smt Pratidnya PGoregaonkar appealed to the Zonal Manager and aggrieved by their decision, SmtPratidnya Prabhakar Goregaonkar approached this Forum for redressal of hergrievance. The analysis of the entire re<strong>co</strong>rds leads to the <strong>co</strong>nclusion that the <strong>in</strong>suredhad an attack of Chronic Hepatitis with cirrhosis of liver disease with ascites andencephalopathy. The word Ascites means the accumulation of fluid <strong>in</strong> the peritonealcavity, caus<strong>in</strong>g abdom<strong>in</strong>al swell<strong>in</strong>g. Causes <strong>in</strong>clude <strong>in</strong>fections such as tuberculosis,heart failure, portal hypertension, cirrhosis and various cancers (particularly of theovary and the liver) and Chronic hepatitis <strong>co</strong>nt<strong>in</strong>ues for months or years, eventuallylead<strong>in</strong>g to cirrhosis. It may be caused by persistent <strong>in</strong>fection with a hepatitis virus(usually hepatitis B, C or D) which may respond to treatment.Tak<strong>in</strong>g all the certificates

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