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Death Claim - Gbic.co.in

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All the spells of medical leave have been for the same reason-“Acid Peptic Disease”.However no further details such as diagnostic tests done, and the exact medic<strong>in</strong>esprescribed etc were available. The <strong>in</strong>surer was also not able to produce any suchdetails. It is worth observ<strong>in</strong>g here that it is not un<strong>co</strong>mmon among employees to availleave on medical grounds even for attend<strong>in</strong>g to personal work. However, the factcannot also be ignored that the assured did not mention <strong>in</strong> the proposal the medicalleave availed by him, about which there is a specific question <strong>in</strong> the proposal. Thesame disease is mentioned <strong>in</strong> all the medical certificates even though the doctors whosigned them are different. The life assured was work<strong>in</strong>g <strong>in</strong> a Co-operative Bank whereit may not be possible to avail leave unless there is a genu<strong>in</strong>e need measure. As such,this Forum decided that an amount of Rs.15000/- be made available to the <strong>co</strong>mpla<strong>in</strong>anton an ex-gratia basis.The <strong>co</strong>mpla<strong>in</strong>t was partly allowed.Chennai Ombudsman CentreCase No. : IO (CHN)/21.07.2391Smt. Amali Asha ChitraVsLife Insurance Corporation of IndiaAward Dated : 25.01.2007Sri Arockia Selvam submitted a proposal for Life Insurance on his life on 20.9.1999 toNager<strong>co</strong>il City Branch of LIC of India. The Insurer issued him a policy for a SumAssured of Rs. 1 lakh bear<strong>in</strong>g number 320678764 under Jeevan Mitra Plan. He revivedthe policy twice- once on 04.09.2001 and once on 14.12.2002. The LA submitted a“Personal Statement of Health” dated 13.12.2002. On 05.08.2004 Sri. G. ArockiaSelvam <strong>co</strong>mmitted suicide by hang<strong>in</strong>g. Smt. Amali Asha Chitra his wife and nom<strong>in</strong>eepreferred the claim with the <strong>in</strong>surer. The Insurer rejected her claim on the grounds thatthe life assured had made deliberated misstatements and withheld material <strong>in</strong>formationregard<strong>in</strong>g his health at the time of reviv<strong>in</strong>g his policy.In the hear<strong>in</strong>g, the <strong>co</strong>mpla<strong>in</strong>ant reported that the assured, a <strong>co</strong>nstable with BSFdisliked work<strong>in</strong>g <strong>in</strong> the border area and often used to avail leave to be with the family.The Forum enquired about the deceased’s health and behavioral patterns, details oftreatment that he had undergone and grounds of term<strong>in</strong>ation of his services from BSF.The <strong>in</strong>surer <strong>in</strong>formed that the death was due to suicide. The policy was revived twice<strong>in</strong>March 2001 & September 2002 on the basis of “Declaration of Good Health. Thetreatment taken for mental depression before the date of revival was not disclosed bythe deceased.From the available documents it is evident that the life assured was suffer<strong>in</strong>g frommental illness from the year 2000 and was not keep<strong>in</strong>g good mental health. Bysuppress<strong>in</strong>g this important and material fact <strong>in</strong> his “Personal Statement of Health” thelife assured had misguided the Insurer <strong>in</strong> reviv<strong>in</strong>g the policy on exist<strong>in</strong>g rates. Had theInsurer been aware of the LA’s mental <strong>co</strong>ndition then their underwrit<strong>in</strong>g decision wouldhave been different and they perhaps may not have accepted to revive at all. Also thecause of death is suicide. There is a def<strong>in</strong>ite nexus between the illness suppressed andcause of death. Thus the life assured by misrepresent<strong>in</strong>g his real state of healthdeprived the Insurer a fair chance of <strong>co</strong>rrectly apprais<strong>in</strong>g the risk.The <strong>co</strong>mpla<strong>in</strong>t is dismissed.Chennai Ombudsman CentreCase No. : IO (CHN)/21.04.2344

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