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Death Claim - Gbic.co.in

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Chennai Ombudsman CentreCase No. : IO (CHN)/21.003.2430Smt.M. NavamaniVsTATA AIG Life Insurance Co. Ltd.Award Dated : 22.12.2006Sri. M. Murugesan signed an application on 06.08.2003 to obta<strong>in</strong> a Life InsurancePolicy-Assure 20 years Security and Growth Plan from Tata AIG Life Insurance Co. Thesum assured under the plan was Rs.1 lakh and he paid an amount of Rs.1852/-. TheInsurance Company issued a policy on 10.10.2003 with quarterly premium as Rs.1928/-. Sri. M. Murugesan died on 27.07.2004. Smt. M. Navamani, the nom<strong>in</strong>ee under thepolicy, preferred the claim with the Insurer. The Insurer repudiated the claim on theground that the life assured had been hospitalized and diagnosed to have Carc<strong>in</strong>oma ofBladder <strong>in</strong> Sept. 2003, which was before the policy issue date of 10 th Oct. 2003.In the hear<strong>in</strong>g the Insurer stated that though the life assured’s application for <strong>in</strong>surancewas dated 06.08.2003, the premium was paid on 28.08.2003. The application wasreceived by them on 29.08.2003. Balance of premium was called for on 30.08.2003.The balance of premium was received on 01.10.2003 and the policy was issued on10.10.2003. The life assured was hospitalized on 19.09.2003. The assured had noticedblood <strong>in</strong> ur<strong>in</strong>e 2 months back viz. July 2003. The life assured died on 27.07.2004. Thelife assured had not given <strong>co</strong>rrect answers for Question No.4 (h) viz. ur<strong>in</strong>e abnormality.After submission of the application and before acceptance of the policy there waschange <strong>in</strong> the health of the life assured which he had not <strong>in</strong>formed to the <strong>in</strong>surer.A perusal of relevant documents reveal that policy issue was delayed due to nonreceiptof extra premium charged by them for the life assured’s occupation (Whereas <strong>in</strong>the application itself the life assured had mentioned his occupation). Also there is noclear guidel<strong>in</strong>es for LA to <strong>in</strong>form the <strong>in</strong>surer changes <strong>in</strong> health <strong>co</strong>ndition, before policyis issued. The life assured was only a mason (application is <strong>in</strong> English and he hadsigned <strong>in</strong> Tamil). The <strong>in</strong>surer had not obta<strong>in</strong>ed medical evidence to substantiate theirstand. However, the fact cannot be ignored that the assured had not mentioned thebladder disorder that he was suffer<strong>in</strong>g or the diagnostics test that he had undergoneabout which there are specific questions <strong>in</strong> the application for <strong>in</strong>surance. As such, thisForum decides that an amount equal to 20% of basis sum under the policy i.e. anamount of Rs.20,000/- be made available to the <strong>co</strong>mpla<strong>in</strong>ant as full and f<strong>in</strong>al settlementof the claim under the policy on an ex-gratia basis.The <strong>co</strong>mpla<strong>in</strong>t was partly allowed.Chennai Ombudsman CentreCase No. : IO (CHN)/21.02.2306Sri. Munusamy ReddiarVsLife Insurance Corporation of IndiaAward Dated : 20.12.2006Smt. M. Sarasammal obta<strong>in</strong>ed policy bear<strong>in</strong>g number 716 240 071 under T-133 (JeevanMitra-Triple Cover- Ac<strong>co</strong>rd<strong>in</strong>g to this plan the maturity benefit is basic Sum Assuredwith Bonus and the death benefit is three times the Sum Assured plus Bonus) for a sumassured of Rs.25000/- with a monthly premium of Rs.123/- from LIC of India,Villivakkam Branch under Chennai DO-II by submitt<strong>in</strong>g a proposal on 13.06.2000. Inthe proposal she had mentioned that she was work<strong>in</strong>g as an helper to mason. Smt. M.Sarasammal died on 31.05.2004. Her husband and the nom<strong>in</strong>ee Sri Munusamy Reddiar

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