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Death Claim - Gbic.co.in

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proposal form. Under the circumstances, it was held that there was no evidence toestablish that cancer was existed prior to <strong>in</strong>ception of the policy. Therefore, this officeheld that the arguments put forth by the <strong>in</strong>surance <strong>co</strong>mpany that the claim was nottenable ow<strong>in</strong>g to pre-existence of the disease did not hold good. Therefore, theInsurance Company was directed to pay the claim, as per policy <strong>co</strong>nditions.Kolkata Ombudsman CentreCase No. : 374/24/001/L/08/2006-07Smt.R<strong>in</strong>a MandalVsLife Insurance Corpn. of IndiaAward Dated : 07.03.07Facts & Submissions :This petition was filed by the <strong>co</strong>mpla<strong>in</strong>ant for non-settlement of death claim aga<strong>in</strong>st theabove policy issued by Life Insurance Corpn. of India.The <strong>co</strong>mpla<strong>in</strong>ant, Smt.R<strong>in</strong>a Mandal, nom<strong>in</strong>ee and wife of the L/A, late Chitta RanjanMandal filed this death claim as her husband expired on 26.6.2004. The relevantdocuments viz. claim forms etc. were submitted to the LICI on 9.9.2004. Till then therewas no response from the LICI. Hence, this petition was filed for seek<strong>in</strong>g relief beforethis forum.The Insurance Company did not send any self-<strong>co</strong>nta<strong>in</strong>ed note.Decision :The <strong>co</strong>mpla<strong>in</strong>ant was requested to submit the specific documents, as sought for, by theLICI authorities for process<strong>in</strong>g the claim. Simultaneously, the LICI authorities weredirected to <strong>co</strong>mplete process<strong>in</strong>g of the claim on receipt of the documents and <strong>in</strong>formthe <strong>co</strong>mpla<strong>in</strong>ant ac<strong>co</strong>rd<strong>in</strong>gly.Kolkata Ombudsman CentreCase No. : 458/21/001/L/09/06-07Smt. Grace Clara KachhapVsLife Insurance Corporation of IndiaAward Dated : 08.03.07Facts & Submissions:This petition was filed by the <strong>co</strong>mpla<strong>in</strong>ant Smt. Grace Clara Kachhap with regard torepudiation of death claim under the policy on the life of her husband Late Fard<strong>in</strong>andToppo, deceased life assured (DLA).Shri Fard<strong>in</strong>and Toppo purchased an <strong>in</strong>surance policy from LICI with date of<strong>co</strong>mmencement (DOC) 28.08.01. Smt. Grace Clara Kachhap, wife and nom<strong>in</strong>ee of theDLA, stated that LICI authorities repudiated the death claim and her furtherrepresentation was not <strong>co</strong>nsidered. Briefly facts of the case are as under:Shri Fard<strong>in</strong>and Toppo purchased a policy on 28.08.01. The proposal was received on28.08.01 and the DOC was 28.08.01. Unfortunately, he died on the very same dayearly <strong>in</strong> the morn<strong>in</strong>g. From the policy papers, it <strong>co</strong>uld be seen that he was suffer<strong>in</strong>gfrom jaundice vide report dated 29.08.01. <strong>Claim</strong> Form ‘B1’ <strong>in</strong>dicateed that he wasbrought dead at 08.30 A.M. to the hospital.A hear<strong>in</strong>g was fixed. The representative of the <strong>in</strong>surance <strong>co</strong>mpany attended while the<strong>co</strong>mpla<strong>in</strong>ant did not attend. The representative of the <strong>in</strong>surance <strong>co</strong>mpany stated that

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