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Death Claim - Gbic.co.in

Death Claim - Gbic.co.in

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The <strong>co</strong>mpla<strong>in</strong>t was registered and necessary forms were issued to both the parties.Replies were received from both the parties.The Respondent vide its self-<strong>co</strong>nta<strong>in</strong>ed note received by this office on 18.10.2006replied that DLA hav<strong>in</strong>g history as known case of Coronary Artery Disease – Old Anterolateral MI and had history of appendectomy <strong>in</strong> 1977 at the time of propos<strong>in</strong>g for<strong>in</strong>surance under the policy. However, DLA had not disclosed his illness <strong>in</strong> the proposalforms submitted for <strong>in</strong>surance and has stated his state of health was “GOOD”. Had thehistory of Coronary Artery Disease – Old Antero lateral MI been disclosed at the timeof propos<strong>in</strong>g for <strong>in</strong>surance, decision for acceptance of the case would have beenaffected. Hence, the claim under the policy was repudiated due to non-disclosure ofmaterial facts.The policy <strong>in</strong> question was proposed on 08.02.2003 is after all these <strong>in</strong>cidentswherever he did not mentioned any th<strong>in</strong>g about his all these past illness. Consider<strong>in</strong>gall these facts LIC repudiated the claim for the reason “Suppression of material facts”on 07.04.2006. Further the case was referred to the <strong>Claim</strong> Review Committee at LICZonal Office Bhopal. The ZO CRC <strong>in</strong> its meet<strong>in</strong>g held on 26.07.2006 upheld the DOdecision of repudiation on 01-09-2006.Observations of Ombudsman : I have gone through the materials on re<strong>co</strong>rds andsubmissions made dur<strong>in</strong>g hear<strong>in</strong>g and summaries my observations as follows:There is no dispute that the policy number 340361465 was issued to DLA by theRespondent on 11.02.2003 and death of DLA occurred on 18-09.2005 due to heartattack.Dur<strong>in</strong>g hear<strong>in</strong>g, the <strong>co</strong>mpla<strong>in</strong>ant <strong>in</strong>formed that the DLA was not suffer<strong>in</strong>g from anydisease and was <strong>in</strong> good health at the time of tak<strong>in</strong>g the policy <strong>in</strong> question. TheCompla<strong>in</strong>ant further stated that the DLA was an employee as Watchman of FoodCorporation of India, Indore and taken voluntary retirement before retirement date fromservice as his office was situated on third floor due to stone <strong>in</strong> kidney.The Compla<strong>in</strong>ant also added that the DLA was hav<strong>in</strong>g total four policies bear<strong>in</strong>g nos.341193139, 341196468, 341195974 and 342361465 and out of these four policies shehas received the death claim amount about Rs. 1.40 lacs under three policies exceptthis policy no 340361465.The Respondent <strong>co</strong>ntented dur<strong>in</strong>g hear<strong>in</strong>g that the DLA was hav<strong>in</strong>g a history, as knowncase of Coronary Artery Disease – Old Antero lateral MI and had history ofappendectomy <strong>in</strong> 1977 at the time of propos<strong>in</strong>g for <strong>in</strong>surance under the policy.However, DLA had not disclosed his illness <strong>in</strong> the proposal forms submitted for<strong>in</strong>surance and has stated his state of health was “GOOD”. Had the history of CoronaryArtery Disease – Old Antero lateral MI been disclosed at the time of propos<strong>in</strong>g for<strong>in</strong>surance, decision for acceptance of the case would have been affected. Hence, theclaim under the policy was repudiated due to non-disclosure of material facts.It is observed from re<strong>co</strong>rds that DLA was an employee of FCI and was posted asChokidar. It is also observed from the re<strong>co</strong>rds of CHL-Apollo Hospital Indore dated 16-06-2005 shows that the DLA was a known case of Caronary Artery Disease – OldAntero lateral MI.It is also clear from the history sheet of Charak Hospital of Indore dated 18.07.2003that DLA was already suffer<strong>in</strong>g from Coronary Artery Disease – Old Antero lateral MIs<strong>in</strong>ce one year which appears the date prior to the date of proposal for <strong>in</strong>surance but<strong>in</strong>tentionally suppressed <strong>in</strong> the Proposal forms under Policy <strong>in</strong> question.Insurance is a <strong>co</strong>ntract of Utmost Good Faith where both parties are required todisclose all the material facts. No party can be allowed to ga<strong>in</strong> any undue advantage by

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