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Death Claim - Gbic.co.in

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Award Dated : 28.02.2007Head Notes: <strong>Death</strong> claim under a unit L<strong>in</strong>ked policy. Evidence produced by the <strong>in</strong>surerproved that the LA was under treatment for hypertension prior to the issue of thepolicy. Compla<strong>in</strong>t was allowed on ex gratia basis to an extent of refund of the<strong>in</strong>vestment portionFacts of the case and Decision :(Late) Varasala Bhimayya, aged 56 years at the time of proposal, obta<strong>in</strong>ed policyno.1854778 for a sum assured of Rs.75,000 from the <strong>in</strong>surer under a Unit Regularpolicy. The policy was issued under a non-medical plan and it <strong>co</strong>mmenced on19.10.2005 with an annual premium of Rs.15,000. The LA died on 11.7.2006 i.e. with<strong>in</strong>9 months from the <strong>co</strong>mmencement of the policy and the <strong>in</strong>surer rejected the claim videtheir letter dated 22.11.2006 on the plea that the LA was suffer<strong>in</strong>g from hypertensionfor three years before the issue of the policy.Before death, the LA fell from a staircase on 28.6.2006 and fractured his left hip. Hewas advised <strong>co</strong>mplete bed rest and on 11.7.2006 he died of heart attack. The LA wastreated by Dr. R.Ramakrishnam Raju dur<strong>in</strong>g the term<strong>in</strong>al illness and he was the familyphysician of the LA. The doctor knew the LA for about ten years and as per the doctor,the LA was suffer<strong>in</strong>g from hypertension for about three years and was prescribed Aten-50. He was under the treatment of Dr. Krishnam Raju as an outpatient. The <strong>in</strong>sureralso obta<strong>in</strong>ed a questionnaire <strong>co</strong>mpleted by a family member of the LA, who haddeclared that the LA was us<strong>in</strong>g medic<strong>in</strong>es for hypertension for about one year. As the<strong>in</strong>surer has established suppression of material <strong>in</strong>formation, the <strong>co</strong>mpla<strong>in</strong>t was found tobe not enterta<strong>in</strong>ed. However, as the policy has a provision for sav<strong>in</strong>gs, the <strong>in</strong>surer wasordered to refund such <strong>in</strong>vestment portion on ex gratia basis.Hyderabad Ombudsman CentreCase No.L-21-002-0354-2006-07Sri B.S.SivaramakrishnaVsSBI Life Insurance Co. Ltd.Award Dated : 12.03.2007Head Notes: Life assured obta<strong>in</strong>ed a hous<strong>in</strong>g loan from State bank of Mysore andbecame a member of group ‘Super Suraksha Plan’ of SBI Life for <strong>co</strong>verage ofoutstand<strong>in</strong>g loan. <strong>Death</strong> claim repudiated on the plea that the LA was suffer<strong>in</strong>g fromcritical illness prior to jo<strong>in</strong><strong>in</strong>g the scheme. Insurer <strong>co</strong>uld not prove <strong>co</strong>nv<strong>in</strong>c<strong>in</strong>gly aboutexistence of disease prior to membership. Hence <strong>co</strong>mpla<strong>in</strong>t was admitted.Facts of the case and Decision :(Late) S.B.Beleri, aged 53 years, occupation- Security Guard <strong>in</strong> State Bank of Mysore,Bhadravathi, became a member of the group ‘Super Suraksha Plan’ of SBI effectivefrom 5.11.2003. The LA submitted an application cum Good Health Declaration of evendate to jo<strong>in</strong> the plan. The group policy is meant for borrowers of hous<strong>in</strong>g loan from SBIand its associate banks. The LA secured a hous<strong>in</strong>g loan from SBI, Shimoga branch andto get <strong>in</strong>surance <strong>co</strong>verage on the outstand<strong>in</strong>g loan, he became a member of the supersuraksha plan.The LA died on 15.9.2005 due to HIV. The death claim payment was rejected by the<strong>in</strong>surer on the plea that the LA was a HIV patient even before be<strong>co</strong>m<strong>in</strong>g a member ofthe scheme.A personal hear<strong>in</strong>g was held at Bangalore on 14.2.2007. The <strong>in</strong>surer <strong>co</strong>ntended thatthe <strong>in</strong>surer was <strong>in</strong>fected with HIV about two years before his death and produced a

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