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Death Claim - Gbic.co.in

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In the hear<strong>in</strong>g the <strong>co</strong>mpla<strong>in</strong>ant stated that her husband was only 39 years old at thetime of death. Her husband had normal health. Suddenly one day he <strong>co</strong>mpla<strong>in</strong>ed ofchest pa<strong>in</strong> and she admitted him to the Government General Hospital, Chennai. TheDoctors told her that he was critical and he might not survive. She came to know thathe had a policy only after his death. She was not aware that her husband had highblood pressure. He never used to take medic<strong>in</strong>es. Whenever he got <strong>co</strong>ugh, <strong>co</strong>ld andfever he used go and <strong>co</strong>nsult doctors. She had not ac<strong>co</strong>mpanied him any time. Whenquestioned who would have disclosed the history of her husband’s health to theDoctors she said that she did not know how they have re<strong>co</strong>rded. When questionedabout the admission to Government Royapettah Hospital, Chennai <strong>in</strong> 2004, she saidthat he was not admitted. S<strong>in</strong>ce he was admitted to hospital dur<strong>in</strong>g his term<strong>in</strong>al illnessthey <strong>co</strong>uld not pay the premium <strong>in</strong> time and hence the policy had lapsed. He died dueto Heart Attack on 28.11.2005. The first unpaid premium was 10.10.2005. The policywas <strong>in</strong> a lapsed <strong>co</strong>ndition. No paid up value had accrued under the policy. Hencenoth<strong>in</strong>g was payable as per policy <strong>co</strong>nditions. The life assured had pre-proposalailments as revealed by the discharge summary of Government General Hospital,Chennai. She said that they <strong>co</strong>uld not <strong>co</strong>nsider the claim even under their Chairman’sRelaxations for payment of ex-gratia as there was pre-proposal illness.In this <strong>in</strong>stance it is evident that the life assured had withheld the <strong>in</strong>formation of hishypertension <strong>co</strong>ndition <strong>in</strong> the proposal. This <strong>in</strong>formation was very vital to the <strong>in</strong>suranceas the life assured had f<strong>in</strong>ally succumbed to bra<strong>in</strong> hemorrhage with kidney failure. Hadhe mentioned that he was on drugs for hypertension, the Insurer would have called foradditional requirements and the case would have been underwritten at their higheroffice. By suppress<strong>in</strong>g his <strong>co</strong>rrect health <strong>co</strong>ndition, the life assured had denied theInsurer a fair chance of <strong>co</strong>rrect assessment of risk.The <strong>co</strong>mpla<strong>in</strong>t is dismissed.Chennai Ombudsman CentreCase No. : IO (CHN)/21.08.2526Smt. S.NirmalaVsLife Insurance Corporation of IndiaAward Dated 28.03.2007Sri. G. Sivasubramanian obta<strong>in</strong>ed a life <strong>in</strong>surance policy fora SA of Rs.40,000/- under the Jeevan Surabhi (Money Back)Plan from LIC of India, Villupuram Branch on 28.12.1995. Sri. G. Sivasubramanian didnot pay the yearly premium due December 2000. He revived the lapsed policy on13.02.2003 by pay<strong>in</strong>g all the premiums that were due and after submitt<strong>in</strong>g a ‘PersonalStatement of Health’ of even date and medical report dated 8/2/2003. Sri.G.Sivasubramanian. died on 11.09.2004 due to Multiple Myeloma. Smt. S. Nirmala thenom<strong>in</strong>ee under the policy preferred her claim with the Insurer. The Insurer rejected herclaim for the full death benefit on the grounds that the life assured had revived thepolicy on 13.2.2003 without disclos<strong>in</strong>g the treatment taken by him for MultipleMyeloma. The Insurer, offered to settle the paid-up value with bonus accrued under thepolicy.In the hear<strong>in</strong>g, the representative and the son of the <strong>co</strong>mpla<strong>in</strong>ant stated that his fatherwas work<strong>in</strong>g <strong>in</strong> a Govt. College. S<strong>in</strong>ce their claim was repudiated they appealed to theZonal Office and s<strong>in</strong>ce their appeal did not yield results, they appealed to this Forum.He admitted that his father was not hav<strong>in</strong>g good health from 1999. But he said that thepolicy was taken <strong>in</strong> 1995 and he fell ill only <strong>in</strong> 1999. It was po<strong>in</strong>ted out to him that

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