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Death Claim - Gbic.co.in

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and, therefore, she <strong>in</strong>terpreted that her husband’s health was <strong>in</strong> good <strong>co</strong>ndition. Inview of the above, she requested that her claim may be <strong>co</strong>nsidered sympathetically.Decision :The plea of the <strong>co</strong>mpla<strong>in</strong>ant as sign<strong>in</strong>g the proposal form blank without verify<strong>in</strong>g thedetails was not acceptable, as an educated person is required to satisfy himself beforea document is signed by him. If that is so, the answers to the questions should havebeen answered appropriately. The proposal forms for the 3 policies were dated18.03.02, 28.02.03 and 28.02.03 respectively. The DLA was admitted for SynovialSar<strong>co</strong>ma left knee jo<strong>in</strong>t with se<strong>co</strong>ndaries chest at Apollo Hospital between 19.08.03 to30.08.03 and discharge summary of that hospital <strong>in</strong>dicated that he underwent anoperation <strong>in</strong> the year 1997. Such a major operation was not mentioned <strong>in</strong> the proposalform for the policy taken on 18.03.02 and <strong>in</strong> the proposal forms submitted for the othertwo policies on 28.02.03. He had not answered <strong>co</strong>rrectly to question no. 11(b), which isas under:“Have you ever been admitted to any Hospital or Nurs<strong>in</strong>g Home for general check up,observation, treatment or operation?”The <strong>co</strong>mpla<strong>in</strong>ant’s plea that the operation that was done <strong>in</strong> 1997 was approximatelybefore 5 years does not have any relevanceThe evidence that has been <strong>co</strong>llected by the <strong>in</strong>surance authorities was irrefutable <strong>in</strong>the sense that the <strong>co</strong>mpla<strong>in</strong>ant’s husband had not given any detail of his health withregard to knee operation. This was itself a misrepresentation and suppression ofmaterial facts. Therefore, it has to be held that the policy <strong>co</strong>ntract between the<strong>in</strong>surance <strong>co</strong>mpany and the <strong>in</strong>sured is vitiated. Under these circumstances, it was heldthat the repudiation of the death claim has been done after proper verification. In fact,the LICI authorities had been just when they paid the death claim for one of thepolicies as it was beyond the limitation of time period fixed. We were, therefore,<strong>co</strong>nstra<strong>in</strong>ed to state that the petition was dismissed without any relief to the<strong>co</strong>mpla<strong>in</strong>ant.Kolkata Ombudsman CentreCase No. : 385/24/001/L/08/2006-07Smt.Sabitri DeviVsLife Insurance Corpn. of IndiaAward Dated : 09.03.07Facts & Submissions :This petition was filed by the <strong>co</strong>mpla<strong>in</strong>ant for non-settlement of death claim under apolicy issued by the LICI authorities.The <strong>co</strong>mpla<strong>in</strong>ant, Smt.Sabitri Devi was the wife and nom<strong>in</strong>ee of her late husband,Mahesh Prasad with regard to Policy No.513003171. The DLA died on 16.2.2004. The<strong>co</strong>mpla<strong>in</strong>ant submitted the <strong>Claim</strong> Form and the Insurance Company issued the DispatchVoucher for a payable amount of Rs.1,02,718/-. However, the claim rema<strong>in</strong>ed pend<strong>in</strong>g.A hear<strong>in</strong>g was held on 8.3.2007 where only the representative of the InsuranceCompany attended and the <strong>co</strong>mpla<strong>in</strong>ant did not turn up. The representative of theInsurance Company gave a letter dt.7.3.2007 where<strong>in</strong> they stated that a cheque wasissued <strong>in</strong> favour of the <strong>co</strong>mpla<strong>in</strong>ant for Rs.99,384/- vide cheque No.130184dt.7.11.2006 which was encashed on 15.11.2006. The cheque <strong>in</strong>cluded <strong>in</strong>terest fordelay <strong>in</strong> payment after deduction of the un<strong>co</strong>llected premium.Decision :

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