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Human Resources in Canada's Built Heritage Sector: Mapping the ...

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HUMAN RESOURCES IN CANADA’S BUILT HERITAGE SECTORProject Managers:“It is most important that <strong>the</strong> person manag<strong>in</strong>g <strong>the</strong> project be a specialist <strong>in</strong> restoration or conservation.Workshop Participant, MontrealProject management is a key function <strong>in</strong> any construction undertak<strong>in</strong>g. Project managers may be eng<strong>in</strong>eers,architects, cost consultants, general contractors or specialized construction project managers. In <strong>the</strong> buil<strong>the</strong>ritage sector, architects tend to predom<strong>in</strong>ate <strong>in</strong> <strong>the</strong> project management function, though this is notuniversally <strong>the</strong> case. Many project managers acquire <strong>the</strong>ir skills solely through experience. For eng<strong>in</strong>eers andarchitects, project management may have been part of <strong>the</strong>ir undergraduate tra<strong>in</strong><strong>in</strong>g. Accreditation by <strong>the</strong>Project Management Institute is common, though far from universal. Project managers ei<strong>the</strong>r make or adviseon key decisions regard<strong>in</strong>g trade contractors, consult<strong>in</strong>g eng<strong>in</strong>eers, suppliers and <strong>the</strong> use of conservationspecialists. Project managers who do not understand <strong>the</strong> dist<strong>in</strong>ct skills required to work <strong>in</strong> <strong>the</strong> built heritagesector are more likely to select eng<strong>in</strong>eers and trade contractors who are similarly <strong>in</strong>experienced <strong>in</strong> <strong>the</strong> sector.A failure to appreciate <strong>the</strong> more labour-<strong>in</strong>tensive nature of built heritage work can lead to under-estimat<strong>in</strong>gtime requirements and pressure to “cut corners.”General Contractors and Trade Contractors:“It is not always competent people who have <strong>the</strong> contracts. Sometimes a bus<strong>in</strong>ess gets a contract, but doesnot do a good restoration… There is also a tendency to use replacement materials <strong>in</strong>stead of orig<strong>in</strong>al materials…Real stone will last for 100 to 150 years whereas reproduction stone lasts only 20 to 25 years.”Workshop Participant, MontrealTrade contractors also play a key role <strong>in</strong> <strong>the</strong> execution of projects <strong>in</strong> <strong>the</strong> built heritage sector. Projects typicallydo not hire labour directly. Ra<strong>the</strong>r projects employ trade contractors who supply and supervise labour and,<strong>in</strong> some cases, may determ<strong>in</strong>e <strong>the</strong> materials to be used. Trade contractors who are experienced <strong>in</strong> do<strong>in</strong>g work<strong>in</strong> <strong>the</strong> built heritage sector understand <strong>the</strong> need to employ tradespersons who have <strong>the</strong> dist<strong>in</strong>ct trade skillsrequired by <strong>the</strong> sector. Experienced contractors also understand <strong>the</strong> more labour-<strong>in</strong>tensive and time-consum<strong>in</strong>gnature of work <strong>in</strong> <strong>the</strong> sector. By contrast, contractors without experience <strong>in</strong> <strong>the</strong> sector are likely to employtradespersons who also lack experience and to underestimate <strong>the</strong> time requirements. In some regions <strong>the</strong>scarcity of experienced contractors is acute. In o<strong>the</strong>rs, <strong>the</strong>re are an adequate number of experienced contractors.Low-bid rules may result <strong>in</strong> work be<strong>in</strong>g awarded to <strong>in</strong>experienced contractors if <strong>the</strong>y are not excluded bypre-qualification criteria.24©CULTURAL HUMAN RESOURCES COUNCIL

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