Human Resources in Canada's Built Heritage Sector: Mapping the ...

MAPPING THE WORK FORCE AND SETTING STRATEGIC PRIORITIESThe analytical task is first to identify the extent to which Facility Management of Built Heritage sites hasbeen professionalized, and second, to identify the specialized skill-sets that are pertinent to FacilityManagement in the context of a heritage structure.Cultural and Historical Programming and Interpretation:• Heritage Site Programme Managers and Administrators• Guides• Marketing ManagersCultural and Historical Programming involves the management and delivery of interpretive programmes relatedto a heritage site. These include the production of written materials, audio-visual materials, displays andexhibits, related cultural programmes, and guide services for visitors. Heritage Programme Managers may alsoco-ordinate group tours of heritage sites. Marketing Managers develop promotion materials for heritage sites.Relationship of Occupational Mappingto System of National Occupational ClassificationsThe system of National Occupational Classifications is used to identify occupations in the labour force.The system is structured in terms of nine skill types and four skill levels. Within each cell in this matrixoccupations are grouped by digit levels that reflect increasing degrees of definition. The published occupationaldescriptions in the NOC system are taken to the four-digit level. Survey data is only available at the four-digitlevel. Depending on the sample size, confidentiality requirements may result in data being suppressed atthe regional or industrial level.The field work interviews and focus groups will refine and alter the occupational mapping set out in thisconceptual outline and the skill-sets identified with the various occupations. Following this field work, theresults will be compared with the NOC system with a view to mapping the occupations in the BuiltHeritage Sector into the NOC system. The results of this mapping cannot be pre-judged and may or maynot lead to proposals for new NOC occupations at the five-digit level.1 The job titles “Heritage Planner - Land Use” and “Heritage Work Planner” are currently examples titles for Urban and LandUse Planners in the NOC system. Subsequent interview and focus group research may confirm or modify this occupationalclassification.©CULTURAL HUMAN RESOURCES COUNCIL71