Human Resources in Canada's Built Heritage Sector: Mapping the ...

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MAPPING THE WORK FORCE AND SETTING STRATEGIC PRIORITIESThe analytical task is first to identify the extent to which Facility Management of Built Heritage sites hasbeen professionalized, and second, to identify the specialized skill-sets that are pertinent to FacilityManagement in the context of a heritage structure.Cultural and Historical Programming and Interpretation:• Heritage Site Programme Managers and Administrators• Guides• Marketing ManagersCultural and Historical Programming involves the management and delivery of interpretive programmes relatedto a heritage site. These include the production of written materials, audio-visual materials, displays andexhibits, related cultural programmes, and guide services for visitors. Heritage Programme Managers may alsoco-ordinate group tours of heritage sites. Marketing Managers develop promotion materials for heritage sites.Relationship of Occupational Mappingto System of National Occupational ClassificationsThe system of National Occupational Classifications is used to identify occupations in the labour force.The system is structured in terms of nine skill types and four skill levels. Within each cell in this matrixoccupations are grouped by digit levels that reflect increasing degrees of definition. The published occupationaldescriptions in the NOC system are taken to the four-digit level. Survey data is only available at the four-digitlevel. Depending on the sample size, confidentiality requirements may result in data being suppressed atthe regional or industrial level.The field work interviews and focus groups will refine and alter the occupational mapping set out in thisconceptual outline and the skill-sets identified with the various occupations. Following this field work, theresults will be compared with the NOC system with a view to mapping the occupations in the BuiltHeritage Sector into the NOC system. The results of this mapping cannot be pre-judged and may or maynot lead to proposals for new NOC occupations at the five-digit level.1 The job titles “Heritage Planner - Land Use” and “Heritage Work Planner” are currently examples titles for Urban and LandUse Planners in the NOC system. Subsequent interview and focus group research may confirm or modify this occupationalclassification.©CULTURAL HUMAN RESOURCES COUNCIL71
HUMAN RESOURCES IN CANADA’S BUILT HERITAGE SECTORAppendix EOccupational ProfilesHeritage Planners, Administrators,and Consultants – Senior ManagersOverview of Occupation:Heritage Planners, Administrators, and Consultants are professional occupations that are unique to thebuilt heritage sector. Persons in these occupations may be employed by governments, non-governmentalorganizations, or work as consultants.At the senior management level, persons in these occupations:• review and propose policies and regulations related to the development and ongoing managementof the built heritage sector to elected and appointed decision-makers,• establish operating policies within their mandate,• determine research priorities,• award consulting contracts,• subject to tendering procedures, oversee tendering and award of contracts related to restoration orpreservation work on heritage sites,• review and propose strategic plans for the built heritage sector,• propose and administer departmental and organizational budgets,• lead committees,• manage other professional and technical staff,• advocate on behalf of the built heritage sector.Training and Education:Heritage Planners, Administrators, and Consultants typically have university level training at the under-graduateor post-graduate level in:• architecture,• urban planning,• archaeology/anthropology,• history,• geography,• museum studies,• fine arts,• archival science.Some universities offer courses or specialized programs in built heritage conservation, though these do notcover the policy oriented skills required in this occupation.72©CULTURAL HUMAN RESOURCES COUNCIL
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