(d) Demonstrate an understanding <strong>of</strong> issues that have arisen with the E10 roll out andwhat has been/will be done to improve the situation. Also, how future potentialissues are being preempted;(e) Where to go for more information.14. Academic and research community (Including universities, Bureau <strong>of</strong>Standards <strong>Jamaica</strong>, etc.)There is a wide range <strong>of</strong> institutions involved with, or with the potential to be involved with,bi<strong>of</strong>uels research and development. The bi<strong>of</strong>uels industry would benefit from the creation <strong>of</strong>a forum for collaboration and information sharing amongst this community. Education andoutreach to this community aims to foster collaboration and to create opportunities to build<strong>of</strong>f <strong>of</strong> what others have learned.Issues to address:(a) What bi<strong>of</strong>uels research and development is occurring and what has come out <strong>of</strong> it;(b) Areas <strong>of</strong> research and development that organizations are looking for collaborationon;(c) What technological problems are arising in bi<strong>of</strong>uels production, distribution andconsumption;(d) What the general public is concerned about with bi<strong>of</strong>uels;(e) What relevant research is happening globally.15. MediaAs well as a channel by which to conduct public education and outreach, the media is also astakeholder group on its own. As such, and due to its daily need to provide publicinformation, it is important to keep the media informed <strong>of</strong> developments on a frequent basisand establish good lines <strong>of</strong> communication. By providing factual information and beingresponsive to enquiries that may well have a press deadline urgency associated with them,misinformation can be avoided and a consistent message achieved. The issues to address forthe media are the same as for the general public, however they will be targeted slightlyearlier and an on-going dialogue for information sharing will be established.Issues to address:(a) What bi<strong>of</strong>uels are and how they differ from alcohol, gasoline and diesel;(b) Why bi<strong>of</strong>uels/what the benefits <strong>of</strong> blending bi<strong>of</strong>uels are, including link betweenbi<strong>of</strong>uel development and improved roads and infrastructure, direct and indirectjobs, investment and economic development, environmental impacts;(c) What changes they will see (e.g. costs, vehicle performance), problems that mayarise/have arisen and how to address those problems;(d) Demonstrate an understanding <strong>of</strong> issues that have arisen with the E10 roll outand what has been/will be done to improve the situation. Also, how futurepotential issues are being preempted;(e) Bi<strong>of</strong>uel developments in <strong>Jamaica</strong> and the course <strong>of</strong> action that is adopted;62
(f) Information to control the spread <strong>of</strong> misinformation (prepare for and managefalse information);(g) Where to go for more information.5. Management <strong>of</strong> the CampaignBefore describing the proposed activities, the management <strong>of</strong> the campaign must be established. As anexample, in the Philippines, bi<strong>of</strong>uels education and outreach was initially run by several differentagencies, including the Department <strong>of</strong> <strong>Energy</strong> (education on processing), Department <strong>of</strong> Agriculture(education on feedstock development), Department <strong>of</strong> Science and Technology, Department <strong>of</strong> Finance(education on financing), as well as several universities. These separate entities did not work together.Then, in 2006, a bi<strong>of</strong>uels law was implemented which established a National <strong>Bi<strong>of</strong>uels</strong> Board that tookresponsibility for coordinating and running a unified bi<strong>of</strong>uels education and outreach campaign. Havingthis Board manage the campaign led to a more effective, concerted effort that complements andintegrates all the information disseminated (Demafelis, pers.comm.).As the campaign proposed here consists <strong>of</strong> many separate components that must be run by differentorganizations, targeting different stakeholder groups, the creation <strong>of</strong> a central bi<strong>of</strong>uels education andoutreach team is proposed. This team could fall under a government agency, such as the MEM. It mustbe comprised <strong>of</strong> at least one leading individual whose full time job is to manage the campaign activities.In addition to a team leader, recommended roles include a media and PR contact and a Fact Teamleader. It is also recommended that PR firms be involved for soliciting feedback from targetedstakeholder group to determine effectiveness <strong>of</strong> the campaign and areas for improvement, recommendcourses <strong>of</strong> action, and train the Media and PR Contact on messaging. Two PR firms could be involved,one with a technical focus, and one with a non-technical focus. There are several organizations andgovernment departments that we propose could also participate in education and outreach activitiesbased on their established connections with different stakeholder groups and experience or capacity foreducation and outreach.The importance <strong>of</strong> having a coordinated effort and message that has consistent information and adaptsuniformly in response to new concerns raised and developments occurring in the bi<strong>of</strong>uel industry mustbe stressed. Development <strong>of</strong> a branding campaign and key messages was initially intended to beincluded in the plan development stage. However, as the education and outreach plan developed, it wasdecided that strategizing a bi<strong>of</strong>uels education and outreach campaign and defining a management teamwas more relevant for this stage <strong>of</strong> work and that the branding and message development would besttake place early in the implementation stage. To have the greatest impact, the branding campaign musttake into account the beliefs, needs, and concerns <strong>of</strong> the target population and the local campaignmanagement team would be best positioned to do this. Consequently, it should be developed after thisteam is established based on agreed upon objectives and approach, perhaps with the guidance <strong>of</strong> a localPR firm. A basic slogan and logo would be recommended. Some points that could be emphasized in themessaging include: domestic bi<strong>of</strong>uels for the future <strong>of</strong> <strong>Jamaica</strong>, strengthening and diversifying thesugarcane sector, leadership in sugarcane, decreased dependence on foreign fuels, job creation, ruraldevelopment, and cleaner energy. Key selling points include availability <strong>of</strong> land, technical expertise,history <strong>of</strong> sugarcane production, and demand for fuels. Some resources where examples <strong>of</strong> brandingand messages developed for bi<strong>of</strong>uels in other countries can be found in Annex Ic.63