Sustainability Report - Dell

Figure 6: Global View of Dell SuppliersSupplier ExpectationsDell's suppliers are required to comply with all applicable lawsand regulations where they conduct business. In addition, weask them to embrace high standards of ethical behavior andtreat their employees fairly and with dignity and respect, consistentwith local law. The key components of our approachare: Environment, Health and Safety, and Labor Rights. Figure 6illustrates a global view of Dell suppliers.Through 2004 and 2005, we used Dell's Supplier SelfAssessment as an educational tool to drive awareness of ourSupplier Principles and implementation of labor managementsystems. Every year, we conduct Quarterly Business Reviewswith our suppliers to monitor and drive improvement of key performanceindicators. Global Citizenship is one of these key indicators.In 2005, we monitored more than 150 supplier sites withfocus on China, Malaysia, Taiwan, and Thailand. Figure 7 onpage 28 illustrates the results we obtained from our reviews.Dell suppliers are requested to provide documented evidenceof their commitment to implementation of our SupplierPrinciples by means of a Self Assessment tool which usesthe following criteria:1. Commitment & Policy: Supplier's Executive Managementhas reviewed and signed Dell's Global CitizenshipCommitment Letter. The supplier has a responsible partyleading the internal Global Citizenship program, reportingdirectly to the CEO. In addition, the supplier has evidence ofthe Company Policy or Principles stating the commitment toGlobal Citizenship aligned with Dell's Supplier Principles forLabor Rights.2. Implementation & Operation: The supplier has a GlobalCitizenship program in place and there is evidence of trainingprograms to communicate company policy and commitmentto the program.3. Self Monitoring & Corrective Action: The supplierhas evidence of periodic internal audits and a corrective,preventive action plan that includes verification of LaborRights program compliance.4. Performance Indicators: The supplier has evidence of aperiodic monitoring and measuring system to ensureprogress to Labor Rights program goals.5. Management Review & Continuous Improvement: Thesupplier has evidence of a management review that includesa minimum of: an Effectiveness of Global Citizenship program(including Labor Rights), progress toward goals, auditfindings, the policy, continuous improvement, and views ofinterested parties.D E L L S U S T A I N A B I L I T Y R E P O R T • F I S C A L Y E A R 2 0 0 627