Sustainability Report - Dell

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More than 10,000 students from 42 school districts inthe United States have graduated from the DellTechKnow program.Students Give TechKnow High MarksDell TechKnow receives high marks for customersatisfaction in its end-of-term survey of students andteachers—evidence the program is helping to increaseschool engagement, technology affinity, and personaldevelopment. Middle-school students praised the DellTechKnow program, with 98 percent surveyed citingthey "would recommend the program to other students,"and 100 percent of teachers polled saying they would"recommend the program be repeated in their districtand at another school." Increased confidence wasnoted by 98 percent of students; 97 percent of studentscited an even greater interest in computers and technologyupon graduation; and 88 percent of teachersreported that they believe Dell TechKnow is an excellentinvestment for their district.Arne Duncan, CEO of Chicago Public Schools, commentedthat "students need to become competitive in aglobal economy and it is our job to help them build abetter future." She added that "the feedback we havereceived from students, teachers and family members isthat students are building more than computers, theyare building their self-confidence and self-esteem."Duncan added that she enjoyed learning aboutcomputers and never thought she would even knowhow to open a computer before the program.Kenee Gaines, a student from Hacienda La PuenteSchool District in Hacienda La Puente, California, commentedthat she thinks the program is "cool" becauseshe "got to learn all the parts (of the computer) andlearn how it works and how to put it together." Sheadded that it was "a real challenge" and that sheplanned "to use my new computer and the Internet tohelp other kids with homework, do homework assignmentsand reports." Finally, she added that she wasgoing to "teach my mom how to use it."TechKnow Expansion and Celebration of10,000 GraduatesOne of Dell's best-known community programs is TechKnow.Established in July 2001, the Dell TechKnow program is a40-hour, self-paced, hands-on course where students work ona Dell-refurbished desktop computer in teams with the goal oflearning computer basics. Upon completion of the program,students who successfully demonstrate competencies in takingapart and reassembling a computer, loading software, basichardware upgrades, a working knowledge of the Internet, andteamwork and collaboration skills, are given the refurbishedcomputer at no cost. They also receive one year of Internetaccess at no charge from America Online.Dell TechKnow is one of the largest student computer donationprograms in the United States. To date, more than 10,000 lowincomeor underserved middle-school students from 42 schooldistricts have graduated from the program. The programdemonstrates how a global company such as Dell can deliverlocal benefits to individual customers and communities.This year, Dell and the Austin Independent School District(AISD) in Texas announced the expansion of the Dell TechKnowprogram to all 17 middle schools in the district. Austin Partnersin Education (APIE) serves as district coordinator for theexpanded program, which is expected to produce 600graduating students this academic year.Dell employees volunteer in the program in Texas, Oregonand Tennessee. For more information on the Dell TechKnowprogram, see www.dell.com/k12/techknow.Community Youth and Education ProgramsDell believes that our community engagement must includemeans of equipping youth for the 21 st century economy andsupports a number of youth programs in Dell communities.Texas and Tennessee Boys and Girls ClubsThe Dell Foundation's Literate Communities grants supportBoys & Girls Clubs in both Texas and Tennessee. The Boys &Girls Clubs of the Capital Area in Central Texas offers positivealternatives during non-school hours to children who are surroundedby negative influences, showing them how to live successfuland productive lives. Dell funding underwrites costsassociated with the Project Learn program, a multi-facetedapproach to improving education achievement. Activitiesinclude daily homework sessions with group tutoring, accessto computers for homework or playing games, comprehensivemath tutoring and a self-paced reading program. Dell'spartnership with the Boys & Girls Clubs of Middle Tennessee76 D E L L S U S T A I N A B I L I T Y R E P O R T • F I S C A L Y E A R 2 0 0 6
assists the organization in fulfilling its mission to inspire andenable all young people, especially those from disadvantagedcircumstances, to realize their full potential as productive,responsible and caring citizens. Project Learn and POWERHOUR provide after school learning experiences for low-performing,disadvantaged children between ages six and 14.Tiger Woods Learning CenterDell is one of the founding partners of the Tiger WoodsLearning Center (TWLC), a youth-education facility that representsthe vision of Tiger Woods and his goal to provide criticalyouth-development programs in Orange County, California. Dellworks with TWLC to provide young people from diverse backgroundswith an interactive program that improves individualaptitude in reading, math, science and technology. With theseskills, children develop personal accountability, independenceand resilience, leading to greater knowledge of education andcareer options. The 35,000-square-foot facility is outfitted withthe latest technology in a completely wireless environment. Formore information about the Tiger Woods Learning Center, seewww.twlc.org.Texas Business and Education CoalitionThe Dell Foundation supports 18 Connected Communitiespartnerships with organizations such as Texas Business andEducation Coalition (TBEC). TBEC's Initiative to Expand TexasScholars is aimed at increasing the number of students whoattend college from McLennan, Travis and Williamson Countiesin Texas.Through the Junior Achievement program, Dell employees inOhio visit a class to introduce children to basic business concepts.By teaching the children about the types of businessesin a community and how businesses operate, the employeesform a bridge between business and education. Dell employeeshave taught the Junior Achievement curriculum in severalschools in Ohio and in Northern Kentucky.Fairy Tale HourDell Brazil employees supported two low-income schoolsin Dell Brazil communities with the donation of hundreds ofbooks in early 2005. Dell employees organized the book driveand delivered the books to the schools by dressing as favoritefairy tale characters and visiting the schools to read stories tothe children.Online Literacy in TennesseeIn Tennessee, Dell partners with Nashville Public Television,underwriting the Online Literacy Initiative, which is designedto increase computer literacy among at-risk children and theirparents by presenting information to raise awareness ofaccess to online technology, training programs, safety tips,and other resources.Oklahoma City Mobile Computer LabDell’s participation in Oklahoma City includes the donation ofa mobile computer lab to Wheeler Elementary School (K-6), thefirst school to undergo improvements through Oklahoma City’sMAPS for Kids project—a local restoration and renovation initiativeto modernize all Oklahoma City public schools for a 21 stcentury education environment.Dell Brazil employees, dressed as fairy tale characters, visitwith children at a school in Brazil. The employees organizeda book drive and collected hundreds of books for two lowincomeschools.D E L L S U S T A I N A B I L I T Y R E P O R T • F I S C A L Y E A R 2 0 0 677
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About DellDell Inc. is a premier pr
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Goals and ResultsFiscal Year 2006 G
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Fiscal Year 2007 Goals and TargetsE
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Challenges and OpportunitiesDell is
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Table 4: Significant Environmental
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Corporate AccountabilityDell's succ
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Dell's Commitment to Global Citizen
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2005 Recognition and Awards for Div
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Dell offers networking groups to al
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• In March 2005, Dell, jointly wi
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Page 28 and 29: GoalsFigure 7: Quarterly Business R
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Page 33 and 34: Dell's Environmental PolicyDell's v
Page 35 and 36: Stage 1: Product Concept and Design
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Page 42 and 43: JEDECDell is actively engaged in th
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Page 50 and 51: Emission and Power ConsumptionCalcu
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Page 58 and 59: Stage 4: Equipment End-of-Life Stra
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Page 62 and 63: Figure 28: U.S. Map of Dell Recycli
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Page 69 and 70: Communities partnerships. Through t
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Page 73 and 74: As part of our Global Community Inv
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Page 79 and 80: SOS Children's Villages MoroccoDell
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