Sustainability Report - Dell

Toronto, CanadaDell Canada employees hosted a computer recycling event forconsumers in the Toronto area in July. The event collected andrecycled 3,920 pounds of unwanted computer equipment. Dellpartnered with two vendors, Noranda Recycling and PurolatorInc., to host the event. For more information on Dell's environmentalpolicies and programs in Canada, seewww.dell.ca/recycling.Bracknell, United KingdomDell's European headquarters in Bracknell hosted a computerrecycling event in September, collecting approximately 10 tonsof unwanted computer equipment from local residents. Theequipment was dissembled and recycled by DataServ, Dell'sEMEA recycling partner. The event was supported by BracknellForest Council, Reading Borough Council, Windsor andMaidenhead Borough Council, and Wokingham District Council.For more information on Dell's consumer recycling programs inEurope, see www.euro.dell.com/recycling.Nashville, TennesseeDell held one of our most successful computer recycling eventsin October at Vanderbilt University in Nashville, Tennessee. Theevent collected more than 79 tons of unwanted computerequipment from more than 1,200 vehicles. The event coincidedwith Dell's annual Global Community Involvement Month activities.Employees from Dell's local facilities in Middle Tennesseewere among the volunteers helping to collect unwanted computersbeing dropped off by local residents. The event wasmade possible in part by Vanderbilt University, VanderbiltCenter for Environmental Management Studies, MetroNashville Department of Public Works, Metro Beautificationand Environment Commission, Tennessee EnvironmentalCouncil, the Tennessee Department of Environment andConservation, and the U.S. Environmental Protection Agency.This was the second free computer recycling day that Dell hasheld in Nashville. In March 2003, Dell held our first recyclingevent and collected more than 40 tons of unwanted computers.Munich, GermanyDell conducted a computer recycling event in October inMunich, collecting approximately 10 tons of unwanted computerequipment from more than 120 local residents. More than 20Dell team members volunteered at the event, and the equipmentcollected was dissembled and recycled by DataServ,Dell's EMEA recycling partner.Dell employees collect used computer equipment at a recyclingevent in Sydney, Australia. Approximately 10 tons ofequipment were collected at the event.Sydney, AustraliaDell Australia conducted a one-day no-charge computer recyclingevent in November at the Cromer Public School in Sydney.Approximately 10 tons of used computer equipment were collectedat Dell's first collection event in Australia. For moreinformation on Dell's recycling options in Australia, seewww.dell.com.au/recycling.Oklahoma City, OklahomaDell hosted a computer recycling event in Oklahoma City inNovember in recognition of America Recycles Day, collecting 15tons of unwanted computer equipment. Approximately 30 Dellteam members volunteered at the event, helping unload cars,direct traffic and educate consumers. Oklahoma StateRepresentative Al Lindley and Oklahoma State Senator BernestCain attended the event to learn more about the importance ofresponsible computer recycling. In September, Dell's CEO KevinRollins officially opened Dell's new Oklahoma City customercontact center, marking the completion of a permanent buildingin which Dell employees provide sales and technical supportfor North American customers. Dell announced expansion plansin October 2004 that included the new customer contact centeron a 60-acre site in Oklahoma City along the Oklahoma River—boosting the city's empowerment zone and anchoring the westernportion of riverfront development.D E L L S U S T A I N A B I L I T Y R E P O R T • F I S C A L Y E A R 2 0 0 663