Sustainability Report - Dell

Figure 20: Dell Total Recordable Case RateFigure 21: Dell Lost Workday Case RateNumber of OSHA cases away fromwork per 100 full time employees3.02.01.002002 2003 20042005Number of OSHA lost-workday casesper 100 full-time employees0.60.40.202002 2003 20042005Dell2004 U.S. Industry AverageDell2004 U.S. Industry Average(measuring injuries resulting in missed workdays) also hasimproved significantly, improving by 78 percent since 2002, andby more than 50 percent in 2005 (see Figure 21).Key safety initiatives for Dell operations include:• behavior-based safety, which focuses on injury preventionthrough peer-to-peer behavior observations, using positivereinforcement to change unsafe behavior and make improvementbefore incidents occur• employee-led safety and emergency response teams, whichare important elements of Occupational Health and SafetyAssessment Series (OHSAS) 18001 and safety programsbased on the Voluntary Protection Programs (VPP)• manufacturing and office ergonomics programs, whichidentify and make improvements to activities involvingmotions that could cause injuries over time• workplace health and safety training programs, providinginstruction on topics ranging from the use of protectiveequipment, emergency response, and ergonomics• employee stretching at the start of shifts in manufacturingareas, to help prevent muscle strains during the workdayHealth and Wellness ProgramsThe health and well-being of all our employees are of utmostimportance. Dell maintains occupational health centers andclinics at each of our main manufacturing campuses and at ourlarger office complexes. The staff at these facilities provideson-site care and medical advice, while maintaining employeemedical confidentiality. Dell also provides comprehensive Wellat Dell health improvement programs and health resources toemployees and spouses or domestic partners covered by medicalbenefits to support employee health, assist with managinghealth conditions, reduce health risks and maintain healthylifestyles. Several facilities have on-site fitness or wellnesscenters, where employees can exercise in a group setting orreceive information on preventive health topics such as goodnutrition and fitness.Medical staff and wellness teams collaborate to arrange forconvenient employee access to health screenings, tests andvaccinations, and educational programs, including:• employee health screenings for blood pressure, cholesteroland other health indicators• health and wellness educational seminars, with topicsranging from nutrition and exercise to cancer prevention• employee and community support and education events suchas blood drives and home safety campaigns• evaluation of office workstations to identify and reduceergonomic stressesRegional HighlightsThe following information lists some examples of accomplishmentsin this area during fiscal year 2006:• For the fourth consecutive year, Dell's China manufacturingfacility has been recognized as an Advanced Work SafetyEnterprise in the Torch High-Tech Zone in Xiamen City. Thesite has accumulated 10.7 million working hours without alost working day case through the end of 2005.48 D E L L S U S T A I N A B I L I T Y R E P O R T • F I S C A L Y E A R 2 0 0 6