Annual Report 2012, PDF - Axiata Group Berhad - Investor Relations

BusinessReviewFor international call services, the company offers mobileand fixed-line customers International Direct Dial (IDD)services, and an International Calling Card (ICC) service.M1 also trades wholesale voice minutes with otherinternational and local service providers.In the fixed services segment, M1 offers various broadbandservice plans with speeds ranging from 10 Mbps to 1Gbps, including fixed voice and other value addedservices for residential homes. For corporate customers,besides connectivity services, the company +1% offersmanaged and data centre services, as well as cloudbasedand other enterprise solutions. M1’s services arefurther supported by specialised teams who providecustomers seamless migration from their legacy networkto fibre network.Business Review 20122.04 2.16The mobile segment remains M1’s core business and thekey contributor to its operating revenue. Over the year,2011 2012 2011its postpaid customer base grew by 49,000 to 1.1 million.2012 2011 2012 2011 2012This segment, which made up 51.9% of M1’s Revenue total mobilecustomer base, contributed 87.2% of its mobiletelecommunications revenue in 2012.EBITDA PAT SubscribersSmartphones and tablet penetration continued to growlast year, with smartphone users making up 75% of M1’spostpaid subscribers base as at 31 December 2012, an 8percentage points increase from 67% in 2011. Contributionfrom non-voice services increased to 37.6% of servicerevenue in 2012, compared to 35.6% in 2011.SGD Million1,064.91,076.8SGD Million-3%310.4299.9SGD MillionSGD Million+1%1,064.91,076.8SGD Million-3%310.4299.9164.1146.5+6%2.04 2.2011 2012 2011 2012 2011 2012 2011 20Revenue EBITDA PAT Subscribe-11%164.1146.5Million+6%SGD Million-11%Million154