Annual Report 2012, PDF - Axiata Group Berhad - Investor Relations

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Awards andRecognitionIndonesia Service Quality Award 2012Gold AwardThe Best Contact Center 2012The Best Contact Center 2012Platinum Award – The Best Business ContributionSilver Award – The Best Contact Center AgentIndonesia Cellular Award 2012Best GSM OperatorBest Customer GrowthBest Value Added ServiceBest BlackBerry PackageBrand Choice Award 2012Women’s Choice of BlackBerry OperatorCustomer Relationship Excellence AwardsCustomer Relationship Excellence Awards 2011Indonesia Best Brand Award 2012Brand Builder Award – Hasnul Suhaimi, CEODigital Marketing Social Media Award 2012GSM SIM CardFrost & Sullivan Indonesia Excellence Award 2012Indonesia Telecom Service Provider of the YearRekor Bisnis 2012 (Rebi)For building >6000 new BTS across Indonesia during 2011Indonesia Best Companies 2012The Biggest Growing Equity TelecommunicationCompanyThe Most Impactful Brand Activation 2012Gold Medal Festival/Exhibition ActivationContact Centre World Asia Pacific – Top RankingPerformer 2012.Gold Medal Best Contact Center Support Professional– IT (individual)32
Page 1: AXIATA GROUP BERHAD (242188-H) ANNU
Page 4 and 5: PakistanBangladeshIndiaThailandCamb
Page 6 and 7: CONTENTS006 Financial Calenda
Page 8 and 9: FinancialCalendar 2012QUARTERLY RES
Page 10 and 11: Raising The BarAxiata is continuous
Page 12 and 13: Chairman’sStatementTan Sri Dato
Page 14 and 15: Chairman’sStatementHIGH GROWTH MA
Page 16 and 17: President& GCEO’SBusinessReviewDA
Page 18 and 19: President &GCEO’S Business Review
Page 24: President &GCEO’S Business Review
Page 27 and 28: Axiata Group Berhad (242188-H) Annu
Page 29 and 30: Axiata Group Berhad (242188-H) Annu
Page 32 and 33: Five-yeargroup financial summaryOPE
Page 36 and 37: MAJORMILESTONES‘12JANUARY 2012Lau
Page 38 and 39: MAJORMILESTONES‘10FEBRUARY 2010TM
Page 40 and 41: MAJORMILESTONES‘06FEBRUARY 2006TM
Page 42 and 43: Strength In DiversityAxiata i
Page 44 and 45: AxiataProfile42
Page 46 and 47: AxiataProfileAXIATA’S JOURNEY
Page 48 and 49: RegionalPresenceMALAYSIAINDONESIASR
Page 50 and 51: Group CorporateStructure *Axiata Gr
Page 52 and 53: Profile ofDirectors50
Page 54 and 55: Profile ofDirectorsAge 52, Malaysia
Page 56 and 57: Profile ofDirectorsTan Sri Ghazzali
Page 58 and 59: Profile ofDirectorsJuan Villalonga
Page 60 and 61: Profile ofManagement Team58
Page 62 and 63: Profile ofManagement TeamDATO’ SR
Page 64 and 65: Profile ofManagement TeamDARKE M SA
Page 66 and 67: Profile ofManagement TeamNIK HASNAN
Page 68 and 69: Profile of Operating Companies’ma
Page 70 and 71: Profile of Operating Companies’ma
Page 72 and 73: Advancing AsiaAxiata is advancing A
Page 74 and 75: Statement onCorporate GovernanceAxi
Page 76 and 77: Statement onCorporate Governance201
Page 78 and 79: Statement onCorporate Governancethe
Page 80 and 81: Statement onCorporate Governance•
Page 82 and 83: Statement onCorporate GovernanceSup
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Statement onCorporate GovernanceBoa
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Statement onCorporate GovernanceSSC
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Statement onCorporate GovernanceThe
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Statement onCorporate GovernanceTo
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Statement onCorporate GovernanceDiv
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Statement onCorporate GovernanceRRP
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Statement onCorporate GovernanceAPP
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Statement on risk managementand int
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KEY RISKAREAS IDENTIFIEDAPPENDIX 11
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BOARD AUDITCOMMITTEE REPORTCOMPOSIT
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BOARD AUDITCOMMITTEE REPORT• Revi
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BOARD AUDITCOMMITTEE REPORTProfessi
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BOARD AUDITCOMMITTEE REPORTix.Revie
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Enhancing ConnectivityAxiata has op
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BusinessReviewMALAYSIACELCOM AXIATA
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BusinessReviewBusiness Review 2012+
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BusinessReviewProducts & ServicesIn
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BusinessReviewEnhancing Customer Se
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BusinessReviewINDONESIAPT XL AXIATA
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BusinessReviewBusiness Review 2012+
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BusinessReviewContinued Transformat
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BusinessReviewEnhancing Service Exp
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BusinessReviewBusinessReviewSRI LAN
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BusinessReviewDialog supplements it
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BusinessReviewFinancial Performance
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BusinessReviewBusinessReviewBANGLAD
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BusinessReviewBusiness Review 2012I
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BusinessReviewFinancial Performance
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BusinessReviewBusinessReviewCAMBODI
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BusinessReviewBusiness Review 2012H
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BusinessReviewINDIAIDEA CELLULAR LI
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BusinessReview+16%Business Review 2
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BusinessReviewBusinessReviewSINGAPO
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BusinessReviewFor international cal
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BusinessReview• Smartphone and mo
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FinancialStatements160 Directors’
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Axiata Group Berhad (242188-H) Annu
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“A”Proxy Form(Before completing
Page 339:
Axiata Group Berhad [242188-H]Axiat
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Annual Report 2012, PDF - Axiata Group Berhad - Investor Relations

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