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Managing Cash Flow

Managing Cash Flow: An Operational Focus

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76 Planning and Budgeting<br />

move, becoming the sole source for a particular product such as a new computer<br />

software package, or being the only CPA firm in town that is a member<br />

of a professional practice management association (assuming such<br />

membership provides a distinct advantage). Being able to pull off such a<br />

preemptive move will put competitors at a substantial disadvantage.<br />

3. Synergy. The benefits of synergy (where the total is greater than the sum<br />

of its parts) can occur when an organization has an advantage due to its<br />

connection with another organizational entity within or outside the firm.<br />

The two entities may share sales and marketing efforts, research and<br />

development capabilities, office and support staff and facilities, warehousing,<br />

and so on. With the element of synergy, the two or more entities<br />

may be able to offer the potential customer/client the products or services<br />

that are desired, which neither might be able to do alone. For example,<br />

a more traditional CPA firm might link together with a computer software<br />

development firm to provide clients with full computer systems development<br />

services. The combination could create a synergy that would not<br />

exist if each worked separately.<br />

STRATEGIC PLANNING PROCESS<br />

PROGRESS REQUIRES CHANGE;<br />

IF THE BUSINESS NEVER CHANGES,<br />

IT WILL NEVER PROGRESS.<br />

In addition to a discussion of the basics of strategic planning and some of the benefits<br />

that can accrue from its effective use, we should also deal with some of the<br />

mechanics of the strategic planning process. An overview of the strategic planning<br />

process is presented in Exhibit 3.4. It depicts the external and internal analyses<br />

that provide the inputs into strategy development, strategic decisions, and related<br />

strategic management. This can be referred to as a situational analysis, that is,<br />

a review of the existing situation of the organization in its environment today.<br />

Having a solid understanding of where the organization stands right now with<br />

regard to its external environment and its internal strengths and weaknesses is a<br />

good first step in the overall strategic planning process.<br />

External Analysis<br />

External analysis involves a review of relevant elements external to the organization,<br />

focusing on the identification of opportunities, threats, strategic questions,<br />

and alternatives. Inasmuch as there are many external factors that can be considered,<br />

it is important that the external analysis not be overdone, since this could

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