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Managing Computers in Large Organizations

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<strong>Manag<strong>in</strong>g</strong> Microcomputers <strong>in</strong> <strong>Large</strong> <strong>Organizations</strong><br />

http://www.nap.edu/catalog/167.html<br />

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MANAGING MICROCOMPUTERS IN STATE AND LOCAL GOVERNMENT 122<br />

recognized the magnitude of the management problem they face. They have<br />

accepted as a primary responsibility the development of policies, procedures,<br />

and techniques to make the best use of the new microcomputer technology.<br />

They have also recognized that all states have similar, if not identical, problems.<br />

In an effort to share ideas and resources and to cooperate <strong>in</strong> solv<strong>in</strong>g common<br />

problems, NASIS has established an Information Clear<strong>in</strong>ghouse. This<br />

clear<strong>in</strong>ghouse will function as a common repository for states' policies,<br />

procedures, plans, productivity techniques, and anyth<strong>in</strong>g else that might help<br />

achieve excellence <strong>in</strong> <strong>in</strong>formation systems services. Although few documents<br />

are currently <strong>in</strong>dexed and stored, the Research and Education Committee of<br />

NASIS has placed a major emphasis on acquir<strong>in</strong>g and <strong>in</strong>dex<strong>in</strong>g quality<br />

documents from the states. NASIS wishes to extend the availability of these<br />

documents beyond its membership to other governmental entities and to the<br />

private sector. Mechanisms are now be<strong>in</strong>g developed to allow distribution of an<br />

<strong>in</strong>dex of available documents, as well as the documents themselves.<br />

It is too soon to evaluate the approaches of various state and local<br />

governments to manag<strong>in</strong>g microcomputers with<strong>in</strong> their organizations. Based on<br />

some of their early experiences, however, it is possible to make some<br />

recommendations about the use of microcomputers by government and private<br />

sector organizations:<br />

• Recognize that microcomputers are becom<strong>in</strong>g an <strong>in</strong>creas<strong>in</strong>gly important<br />

tool for your professional staff. Micros are here to stay.<br />

• Provide management support for a cohesive microcomputer policy <strong>in</strong> your<br />

organization.<br />

• Establish an organizational unit that understands microcomputers and can<br />

provide quality advice for <strong>in</strong>ternal management. Such a unit can cut<br />

through market<strong>in</strong>g claims and provide realistic assessments of capabilities.<br />

• Use your established expertise <strong>in</strong> systems eng<strong>in</strong>eer<strong>in</strong>g. An organization's<br />

data process<strong>in</strong>g professionals can greatly facilitate an <strong>in</strong>tegrated systems<br />

approach us<strong>in</strong>g the new low-cost hardware.<br />

• Monitor early microcomputer <strong>in</strong>stallations closely. Capitalize on the<br />

successes and learn from the failures.<br />

• Provide for and <strong>in</strong>sist on education for your management<br />

Copyright © National Academy of Sciences. All rights reserved.

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