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Managing Computers in Large Organizations

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<strong>Manag<strong>in</strong>g</strong> Microcomputers <strong>in</strong> <strong>Large</strong> <strong>Organizations</strong><br />

http://www.nap.edu/catalog/167.html<br />

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INDEX 147<br />

Management support systems, 3, 6,<br />

122-123<br />

<strong>Manag<strong>in</strong>g</strong> End-User Comput<strong>in</strong>g <strong>in</strong> the<br />

Federal Government, 53<br />

Manufactur<strong>in</strong>g systems, 13<br />

Market data system, 131<br />

Market need, software development <strong>in</strong>dependent<br />

of, 29<br />

Market<strong>in</strong>g tactics, 72, 104<br />

Master data process<strong>in</strong>g plan, 119<br />

Maturity stage, 125<br />

Meet<strong>in</strong>g schedul<strong>in</strong>g, 133<br />

Metcalfe, Robert M., 5, 17-18, 36-40<br />

Microcomputer Support Unit (MSU) (Kentucky),<br />

118-119<br />

Microcomputers<br />

future of, 19-27,<br />

see also personal computers<br />

guidel<strong>in</strong>es for select<strong>in</strong>g, 119<br />

Micro-ma<strong>in</strong>frame communication, 12, 22,<br />

30, 34, 38, 63, 87, 99, 119 , 121, 123<br />

Micro-micro communication, 38, 121<br />

M<strong>in</strong>icomputers, 3<br />

MIS departments, see management <strong>in</strong>formation<br />

systems departments<br />

MIS Quarterly, 85<br />

Model template application, 35<br />

Modem chips, 25<br />

Motorola 68000, 24<br />

Mouse, 25<br />

MS DOS, 129<br />

Multiaccess networked software, 39-40,<br />

127,<br />

see also databases, corporate<br />

Multiple concurrent processes, 26<br />

Multiple functions and responsibilities of<br />

management, 113<br />

Multiple w<strong>in</strong>dows, 22, 25<br />

N<br />

National Association of State Information<br />

Systems (NASIS), 121-122<br />

National contracts on software, 139<br />

Nationwide cluster ma<strong>in</strong>tenance contracts,<br />

57<br />

Network-delivered software, 39-40<br />

Network design, 13<br />

Network<strong>in</strong>g, 23, 55, 128<br />

local area, 36-40, 64, 105, 111-112, 115,<br />

121, 129, 131,<br />

see also communications issues<br />

Nevada state government, 121<br />

Nolan, Richard, 8, 74, 124-125, 127<br />

O<br />

Object-oriented architecture, 24<br />

Obsolescence, 24, 74-75<br />

Office automation, 13, 60-66<br />

Off-the-shelf software, 35, 117, 120-121<br />

Omand, Alastair I., 7-8, 70, 71-80<br />

On-l<strong>in</strong>e computer resources, <strong>in</strong>expensive,<br />

85<br />

Open-ended software systems, 33-35<br />

Operat<strong>in</strong>g systems, 129<br />

user isolation from, 92<br />

Organizational issues, 9, 108-109, 127,<br />

135-140<br />

Operat<strong>in</strong>g systems, 129<br />

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