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for publishers.<br />
In a frank post on recently, a senior executive of the largest online<br />
advertising trade group admitted that the surge in online ads over<br />
the years—and the accompanying performance issues—have<br />
alienated many.<br />
“We messed up,” wrote Scott Cunningham, senior vice president of<br />
technology of the Internet Advertising Bureau and general manager<br />
of its Tech Lab. “As technologists tasked<br />
Across Europe,<br />
the report said 77<br />
million people are<br />
using ad blockers, a<br />
35 percent increase<br />
in the past year.<br />
with delivering content and services to<br />
users, we lost track of the user experience.”<br />
The IAB is composed of 650 organizations<br />
that serve some 86 percent of online<br />
advertisements.<br />
An effect of the ads has been the<br />
increasing use of tools such as Adblock Plus,<br />
which blocks advertisements from being<br />
served by known ad servers.<br />
A report (go.pcworld.com/adblockingreport) released in August<br />
forecasted that U.S. websites will lose US$21.8 billion in ad revenue<br />
this year due to ad blockers. Use of ad-blocking tools rose 48<br />
percent in the United States in the last year to around 45 million<br />
users.<br />
Across Europe, the report said 77 million people are using ad<br />
blockers, a 35 percent increase in the past year.<br />
The report was written by PageFair, an Irish company which helps<br />
websites count users who block ads, and Adobe Systems.<br />
Cunningham acknowledged that the industry’s practices over the<br />
years have been in part responsible for the shift.<br />
“We were so clever and so good at it that we over-engineered the<br />
capabilities of the plumbing laid down by, well, ourselves,”<br />
Cunningham wrote. “This steamrolled the users, depleted their<br />
devices and tried their patience.”<br />
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