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PC World – December 2015

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for publishers.<br />

In a frank post on recently, a senior executive of the largest online<br />

advertising trade group admitted that the surge in online ads over<br />

the years—and the accompanying performance issues—have<br />

alienated many.<br />

“We messed up,” wrote Scott Cunningham, senior vice president of<br />

technology of the Internet Advertising Bureau and general manager<br />

of its Tech Lab. “As technologists tasked<br />

Across Europe,<br />

the report said 77<br />

million people are<br />

using ad blockers, a<br />

35 percent increase<br />

in the past year.<br />

with delivering content and services to<br />

users, we lost track of the user experience.”<br />

The IAB is composed of 650 organizations<br />

that serve some 86 percent of online<br />

advertisements.<br />

An effect of the ads has been the<br />

increasing use of tools such as Adblock Plus,<br />

which blocks advertisements from being<br />

served by known ad servers.<br />

A report (go.pcworld.com/adblockingreport) released in August<br />

forecasted that U.S. websites will lose US$21.8 billion in ad revenue<br />

this year due to ad blockers. Use of ad-blocking tools rose 48<br />

percent in the United States in the last year to around 45 million<br />

users.<br />

Across Europe, the report said 77 million people are using ad<br />

blockers, a 35 percent increase in the past year.<br />

The report was written by PageFair, an Irish company which helps<br />

websites count users who block ads, and Adobe Systems.<br />

Cunningham acknowledged that the industry’s practices over the<br />

years have been in part responsible for the shift.<br />

“We were so clever and so good at it that we over-engineered the<br />

capabilities of the plumbing laid down by, well, ourselves,”<br />

Cunningham wrote. “This steamrolled the users, depleted their<br />

devices and tried their patience.”<br />

37

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