Emerging Trends and Challenges
FTPartnersResearch-GlobalMoneyTransferTrends
FTPartnersResearch-GlobalMoneyTransferTrends
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Global Money Transfer<br />
Industry <strong>Trends</strong> – Comparing <strong>and</strong> Contrasting Global Money Transfer Markets<br />
International Payment Specialists are substantially<br />
different than Consumer Remittance Providers<br />
Consumer Remittance Providers<br />
(primarily C2C)<br />
International Payment Specialists<br />
(B2B / C2B)<br />
Distribution<br />
Medium of<br />
Payment<br />
Customer <strong>and</strong><br />
Transaction<br />
Profile<br />
Technology<br />
Financial<br />
Profile<br />
• Agent-based distribution model<br />
• Agents take a cut of the transaction on both the sending<br />
<strong>and</strong> receiving side<br />
• Typically cash-based<br />
• Provider must settle with each agent<br />
• Credit risk exposure to agents<br />
• Unbanked / under-banked consumer customer base<br />
• Low average transaction size, ~$300<br />
• Relatively high customer acquisition costs<br />
• Traditionally limited leveraging of technology to attract<br />
new business<br />
• Traditional offline customer acquisition<br />
• Outdated execution platforms; moving online / mobile<br />
• Mid to high single digit expected volume growth<br />
• Commoditized industry<br />
• Continual decline in pricing<br />
• Margins under pressure<br />
• Under threat from new entrants<br />
• Typically direct distribution; some partnerships <strong>and</strong> white<br />
labeling of technology platforms<br />
• Limited / no cash physically involved<br />
• Money moves from bank account to bank account<br />
• Relatively lower credit risk<br />
• Affluent consumer <strong>and</strong> business customers<br />
• Relatively high average transaction size, $10k - $20k<br />
• Relatively low customer acquisition costs<br />
• Leveraging technology to attract <strong>and</strong> retain customers<br />
• More efficient online execution platforms<br />
• White-labeling <strong>and</strong> integration with accounts payables,<br />
invoicing, <strong>and</strong> ERP systems<br />
• Strong double digit growth<br />
• Less commoditized = better margins<br />
• More fragmented<br />
• Opportunity for economies of scale through<br />
consolidation<br />
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