Emerging Trends and Challenges
FTPartnersResearch-GlobalMoneyTransferTrends
FTPartnersResearch-GlobalMoneyTransferTrends
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Global Money Transfer<br />
Gary McDonald, Cambridge Global Payments (cont.)<br />
“Our ability to<br />
innovate, deploy<br />
customized<br />
solutions in an<br />
expedited fashion<br />
<strong>and</strong> deliver<br />
dedicated<br />
integration teams<br />
with deep<br />
international<br />
payment <strong>and</strong><br />
hedging solutions<br />
expertise allow us<br />
to move at a pace<br />
that other<br />
organizations in<br />
our space simply<br />
can’t match.”<br />
How are banks responding to the threat from non-bank specialists like Cambridge?<br />
We have exceptionally good relationships with our bank partners over the past 20+ years <strong>and</strong> this has in fact been a key component of<br />
our success. Quite frankly, the non-bank providers have an important role to play as the overall cross border <strong>and</strong> risk management<br />
business grows exponentially; but we can’t do everything. The banks are very good at meeting specific <strong>and</strong> important needs of<br />
businesses <strong>and</strong> they will continue to do so. However, with expected growth in business globally it provides an opportunity for non-bank<br />
players such as Cambridge to capture an increased share of cross-border payments. There are several areas where we believe we offer<br />
a very competitive solution for businesses, especially when it comes to customized <strong>and</strong> integrated technology solutions. Our ability to<br />
innovate, deploy customized solutions in an expedited fashion <strong>and</strong> deliver dedicated integration teams with deep international payment<br />
<strong>and</strong> hedging solutions expertise allow us to move at a pace that other organizations in our space simply can’t match. This is our niche<br />
<strong>and</strong> I truly believe it is an area where the largest non-bank players will see growth versus traditional providers.<br />
How are you specifically leveraging technology to serve your existing customers <strong>and</strong> exp<strong>and</strong> your customer base?<br />
Cambridge customers have access to an award winning online system for booking FX transactions <strong>and</strong> processing international<br />
payments. With a wide range of features clients can book on both spot <strong>and</strong> forward markets, with real time rate quotes from industry<br />
sources such as Reuters <strong>and</strong> Bloomberg. Currency exposures are managed by either net settle out to operating accounts or drawdowns<br />
to fund upcoming payments obligations. The platform offers a number of industry specific capabilities including private labeling, <strong>and</strong><br />
sanction screening offered to Financial Institutions, value date logic tied with global holiday’s to support our international payroll<br />
customers.<br />
In 2015 we launched an enhanced User Interface to this online platform along with a rebr<strong>and</strong>ed name to Cambridge Link. With all the<br />
same great features, <strong>and</strong> access to our unique banking footprint with delivery to 170 countries, our platform is now compatible with all<br />
modern web browsers on desktops <strong>and</strong> tablets, allowing our clients to trade <strong>and</strong> initiate payments securely, wherever there day may take<br />
them. We’ve also incorporating a comprehensive database of global routing <strong>and</strong> country regulatory rules providing detailed messaging<br />
<strong>and</strong> interactive fields to users that clearly indicate what information is require for each payments to be successfully delivered, improving<br />
our straight though processing <strong>and</strong> resulting in faster delivery <strong>and</strong> reduced rates of return for our customers.<br />
Link has also been architected with developers in mind for optimal integration. It offers a full suite of RESTful API’s to provide access to<br />
all capabilities Cambridge has to offer. This has allowed Cambridge to exp<strong>and</strong> our client base by attracting partnerships in key verticals<br />
<strong>and</strong> enables these partners to build robust international payment capabilities on our own platforms to service their clients.<br />
In 2016 we will launch a mobile companion to Cambridge link that will offer customers key features <strong>and</strong> capabilities with a simplified<br />
mobile experience. The mobile will also feature a non-client experience that will offer key market information, including rates, currency<br />
charting <strong>and</strong> market news <strong>and</strong> of course a workflow to “become a Cambridge client!”<br />
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