REPAIRMEN MAY GYP YOU-1951
"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."
"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."
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RADIOS 1<br />
29<br />
fronted. A radio magazine<br />
once sent to scores of<br />
random shops a set with only a broken speaker<br />
wire and received diagnoses as varied as ours and<br />
higher<br />
estimates. But our "trouble" was far<br />
simpler. Seventy-six repairmen proved that by<br />
detecting the trouble the instant they removed<br />
the back of the set. These men pushed back the<br />
tube or hooked up the wire, usually laughed, and<br />
refused to make a charge. Thirty-three others,<br />
equally truthful, made a charge<br />
so moderate as<br />
to class them also as honest. The straightforward<br />
service which these 109 honest men rendered puts<br />
the majority of the radio repairmen to shame:<br />
CASE 56. Suffolk, Virginia. A friendly looking<br />
kid waited on me. He quickly found the loose<br />
tube in the RCA with the remark :<br />
"This tube<br />
had nothing to hold it solid." Then he tried the<br />
radio and it<br />
asked, pretending<br />
played. "What was the matter?" I<br />
did. "Just pushed a tube in,<br />
not to have noticed what he<br />
that's all. There<br />
won't be any charge for that." "What's your<br />
name?" I asked. "Ebenezer, but everybody calls<br />
me Sneezer. I'm a high-school student, learning<br />
the radio business for high-school<br />
credit. It's
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