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REPAIRMEN MAY GYP YOU-1951

"For six months," says The Neiv York Herald Tribune, "the two authors of this perturbing little volume made a nationwide investigation of the higher nature, if any, of the American repairman. Buying a used car of distinguished make, they engaged the assistance of a lady who looked more helpless than she was, and traveled 19,000 miles, with 1,700 calls on repair shops." "And no one," adds the Boston Post, "could ever pass this book with indifference Whatever your experience with repairmen may have been, you'll find its counterpart here. You will point it out with great satisfaction, and you'll say: 'There! That's exactly what happened to me once.' And you're lucky if it has happened only once. The Post can't think of any subject for research that touches more people. Buy this book, and you will get your money back, over and over, in amounts saved through your wisdom." "There are some amusing stories in it," says the Baltimore Sun, and the Washington Post thinks that the funniest were "the authors' experiences with the Rube Goldberg testing machines used by some shops to impress customers." "The articles in The Reader's Digest were interesting," remarks the Springfield Republican, "but they left room for doubt. The book, however, with details of the almost laboratory caution used by the authors in making their tests, is alarmingly convincing."

"For six months," says The Neiv York Herald Tribune,
"the two authors of this perturbing little volume made a
nationwide investigation of the higher nature, if any, of the
American repairman. Buying a used car of distinguished
make, they engaged the assistance of a lady who looked
more helpless than she was, and traveled 19,000 miles, with
1,700 calls on repair shops."
"And no one," adds the Boston Post, "could ever pass
this book with indifference Whatever your experience with
repairmen may have been, you'll find its counterpart here.
You will point it out with great satisfaction, and you'll say:
'There! That's exactly what happened to me once.' And
you're lucky if it has happened only once. The Post can't
think of any subject for research that touches more people.
Buy this book, and you will get your money back, over and
over, in amounts saved through your wisdom."
"There are some amusing stories in it," says the Baltimore
Sun, and the Washington Post thinks that the funniest were
"the authors' experiences with the Rube Goldberg testing
machines used by some shops to impress customers."
"The articles in The Reader's Digest were interesting,"
remarks the Springfield Republican, "but they left room
for doubt. The book, however, with details of the almost
laboratory caution used by the authors in making their tests,
is alarmingly convincing."

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268 <strong>REPAIRMEN</strong> WILL GET <strong>YOU</strong><br />

so because of economic pressure. Either they are<br />

underpaid, as mechanics, or they<br />

labor under<br />

high costs and heavy taxes, as owners. Secondly,<br />

the investigators were strangers to them. Often<br />

obviously strangers in the community, and the<br />

stranger<br />

has been from time<br />

immemorial fair<br />

game.<br />

That factor is<br />

important. Dishonestyprevailed<br />

in the big cities for the same reason, which basically<br />

is<br />

the element of anonymity.<br />

If the other<br />

man doesn't know you, and if you don't know<br />

him, and you never expect to meet again, you<br />

are more inclined to cheat him than if he is a<br />

neighbor. Immigrants to the United States long<br />

illustrated the same truth until :<br />

they settled in<br />

communities and obtained identities, crime was<br />

much more common among them.<br />

Wrote Harold Bell Wright to John Patric:<br />

. . . We<br />

all know that the deplorable state of<br />

business ethics disclosed is<br />

by no means confined to<br />

the repairing of automobiles, radios, watches, etc.<br />

The condition revealed by your investigation is no<br />

more than the small pimple which sometimes evidences<br />

the presence of a deadly cancer.<br />

. . . The appalling thing about it all is that

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